Requirements: - Minimum Diploma from any Major - Having experience managing team (preferable having a job experience as team leader call center) - Have good leadership skills and motivation skills - Able to create an environment oriented to trust, open communication, creative thinking and cohesive team effort - Able to coach and help develop team members - With good oral and written communication skills - Able to speak English - Able to operate Microsoft Office, especially Ms. Excel and Ms. Power Point Responsibilities: - Supervise Operation, Manage and Maintain Quality of Company’s Call Center Service - Initial Soft-Skill and Additional Training for New Call Center Agent - Propose and Report New Action or Improvement Action - Improvement of Comprehensive Operation such as Business Flow, etc
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Deskripsi Perusahaan

Teleperformance Indonesia is a subsidiary of SR.Teleperformance, the global leader for customer contact services. It is listed on the Paris Stock Exchange with 2005 revenue of 1.5 Billion US dollars. We operate in 42 countries worldwide, with more than 60,000 employees. Teleperformance provides customer-care, customer acquisition, market research services to major local and Fortune 500 firms in the telecommunications, media, and banking, insurance and information technology sectors.

Review ( Teleperformance Indonesia )

  1. 3
Current Employee
Gaji & Benefit
  1. 4
Work/Life Balance
  1. 2
Senior Manajemen
  1. 2
Nilai & Budaya
  1. 3
Jenjang Karir
  1. 3

Lingkungan kerja yang asik dan fun, hubungan antar rekan kerja cukup dekat. Perusahaan juga sering mengadakan gathering ataupun event untuk mempererat hubungan kekerabatan.


Fasilitas yang ada di kantor masih terbilang kurang sehingga tingkat kenyamanan dalam bekerja pun masih kurang. Work life balance karyawannya masih terbilang kurang baik.