Team Leader Customer Service

    Ditayangkan 07/October/2016

    Simpan0

    www.karir.com

    Requirements: - Minimum Diploma from any Major - Having experience managing team (preferable having a job experience as team leader call center) - Have good leadership skills and motivation skills - Able to create an environment oriented to trust, open communication, creative thinking and cohesive team effort - Able to coach and help develop team members - With good oral and written communication skills - Able to speak English - Able to operate Microsoft Office, especially Ms. Excel and Ms. Power Point Responsibilities: - Supervise Operation, Manage and Maintain Quality of Company’s Call Center Service - Initial Soft-Skill and Additional Training for New Call Center Agent - Propose and Report New Action or Improvement Action - Improvement of Comprehensive Operation such as Business Flow, etc

    Tutup pada 06/November/2016

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    Address

    Menara Jamsostek Jl Jend Gatot Subroto Kav 38 Menara Jamsostek Lt 18 Kuningan Barat, Mampang Prapatan Jakarta Selatan 12710 DKI Jakarta

    Kesimpulan Review

    Pros
    • Lingkungan kerja yang asik dan fun, hubungan antar rekan kerja cukup dekat. Perusahaan juga sering mengadakan gathering ataupun event untuk mempererat hubungan kekerabatan.
    Cons
    • Fasilitas yang ada di kantor masih terbilang kurang sehingga tingkat kenyamanan dalam bekerja pun masih kurang. Work life balance karyawannya masih terbilang kurang baik.

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