Customer Retention Management Specialist

    Ditayangkan 18/August/2016

    • Female maximal 35 Years Old
    • Minimal S1 Marketing, Bussiness Administration are preferable
    • Minimal 1 years experience in Customer Retention Marketing
    • Good Communication & Negotiation Skill, Detail
    • Good interpersonal skill, dynamic, energetic and team work
    • Highly organized, displays good judgements, proactive customer development
    • Willing to work underpressure
    • HR Department PT Elang Prima Retailindo (O SCTV Tower SENAYAN CITY 16th Floor Jl. Asia Afrika Lot. 19, Jakarta 10270
    • Responsible for proactive relationship building with customers and agents.
    • Develop strategies and recommendations to retain customers before cancellation based on working with inactive customer/agents
    • Provide solutions or promotional offers designed to retain the caller as a member
    • Improve service by communicating and assisting individuals to understand member needs,providing guidance, and feedback
    • Study, analyze and report on customer feedback methods relative to products, services innovation
    • Resolve customer complaints and concerns by investigating problems; develop solutions and manage through to resolution

    Tutup pada 19/October/2016

    Anda perlu masuk untuk melamar pekerjaan ini

    Lowongan pekerjaan ini kemungkinan telah berakhir.


    Sctv, Jalan Asia Afrika, Gelora, Central Jakarta City, Special Capital Region of Jakarta, Indonesia

    Melamar ke Pekerjaan