Call Center Supervisor

    Simpan

    www.karir.com

    Requirements:

    • Maximum Age 35 Years old

    • Minimum 2 Years Work Experience in a Call Center with Previous Experience Handling Teams

    • Minimum Diploma from any Major with Minimum GPA 3.00

    • Fluent In English both Verbal and Written

    • Highly Motivated, Able to Work Under Pressure, Hard Worker, Good Communication and Leadership Skill

    • Understanding of Call Center Ops

    • Computer Literate (Microsoft Word, Excel, Powerpoint) and have good Reporting Skill

    Responsibilities:

    • Supervise Operation, Manage and Maintain Quality of Company’s Call Center Service

    • Initial Soft-Skill and Additional Training for New Call Center Agent

    • Propose and Report New Action or Improvement Action

    • Improvement of Comprehensive Operation such as Business Flow, etc

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    Lowongan pekerjaan ini kemungkinan telah berakhir.

    Kesimpulan Review

    Pros
    • Lingkungan kerja yang asik dan fun, hubungan antar rekan kerja cukup dekat. Perusahaan juga sering mengadakan gathering ataupun event untuk mempererat hubungan kekerabatan.
    Cons
    • Fasilitas yang ada di kantor masih terbilang kurang sehingga tingkat kenyamanan dalam bekerja pun masih kurang. Work life balance karyawannya masih terbilang kurang baik.

    Address

    Menara Jamsostek Jl Jend Gatot Subroto Kav 38 Menara Jamsostek Lt 18 Kuningan Barat, Mampang Prapatan Jakarta Selatan 12710 DKI Jakarta

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