Deskripsi Pekerjaan

Requirements:

- Minimum 2-3 Years Work Experience in a Call Center with Previous Experience Handling Teams 

- Minimum Diploma from any Major with Minimum GPA 3.00

- Fluent In English, Bahasa, Vietnam and Melayu both Verbal and Written

- Highly Motivated, Able to Work Under Pressure, Hard Worker, Good Communication and Leadership Skill

- Understanding of Call Center Ops

- Good reasoning and analytical skills

- Passion for video games and mobile applications

- Good understanding of Microsoft Windows and Microsoft Office (Word, Excel, Powerpoint) or equivalents

- Have good Reporting Skill

- Willing to work in Jogja

Responsibilities:

- Supervise Operation, Manage and Maintain Quality of Company’s Call Center Service

- Initial Soft-Skill and Additional Training for New Call Center Agent

- Propose and Report New Action or Improvement Action

- Improvement of Comprehensive Operation such as Business Flow, etc

Tentang Perusahaan

Address

Menara Jamsostek Jl Jend Gatot Subroto Kav 38 Menara Jamsostek Lt 18 Kuningan Barat, Mampang Prapatan Jakarta Selatan 12710 DKI Jakarta

No. Telepon

(021) 25508111

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