Kepala Bagian Customer Care

DESKRIPSI PEKERJAAN

Job Description
 
  • Merencanakan dan mengembangkan konsep pelayanan dan pembinaan hubungan dengan pelanggan agar tercipta hubungan yang baik antara pelanggan dengan perusahaan
  • Merencanakan dan mengembangkan konsep mempertahankan pelanggan danpeningkatan loyalitas pelanggan terhadap seluruh lini produk perusahaan
  • Merencanakan dan mengadakan hubungan yang lebih erat dengan pelanggan agar mau memberikan referensi kepada user lain department dalam perusahaan pelanggan agar mau turut menyimpan arsip mereka jika belum semua department dalam perusahaan tersebut menyimpan arsipnya di Indoarsip
 
Requirement
 
  • Usia 30 - 40 Tahun
  • Minimal pendidikan D3 semua jurusan
  • Pengalaman minimal 3 Tahun sebagai Assisten Manager Customer Care atau 5 tahun sebagai Supervisor Customer Care
  • Bersedia ditempatkan di daerah Mampang Prapatan
  • Mampu bekerja secara Team, mengunjungi pelanggan dan mengatasi keluhan pelanggan
 
 
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Company Description

PT. Putraduta Buanasentosa (Indoarsip ) was established on 30th January 1995 by Notarial Deed No. 79 of Basuki Sardi SH. This Deed was approved by the minister of Justice under Decision Letter No. 02-14.756 HT.01.01 TH.95, dated 15th November 1995. The article of Association has been amended from time to time, the latest by Notarial Deed no. 18 , dated 12th September 2008 of Ardi Iriansyah S.H. concerning the amendment of article of association in order to fulfill the requirement of the law No. 40, Year 2007 concerning “Limited Liabilities”.
 
The amendment was approved by the Ministry of Justice and Human Rights in its letter No. AHU-96535.AH.01.02 Year 2008, dated 15th December 2008.
 
Indoarsip was founded by Didi Andries. He used to be a professional Auditor in a leading public accounting firm in Asia. Through his experience as an auditor; examining documents, he saw the opportunity to enter into a record and document management services in which he can help the customers to maintain their records and documents in a more professional manner.
 
Indoarsip started its commercial operation in August 1997. Since then, we have grown into a leading records and document management services that provide the comprehensive integrated paper and web based electronic documents management services enabling our customers to successfully unlock the true value of the information contained in their files, reduce cost ,improve their customers service level, resulting in increased productvity, performance and profits.
 
Our services consists of the following :
• Paper Document Storage
• Digital Media Storage
• Document Destruction
• Document Imaging
• On line Document Management
 
Indoarsip has been an innovator in developing practical, cost effective in record and document management field having clear Mission, Vision, Core beliefs, Core Values and Code of Ethics in conducting its Business.