- Age minimum 25 - 28 years old
- Minimum 1 year working experience as IT Support is an advantage
- Bachelor Degree or Diploma Degree with minimum GPA 2.75
- Fluent in written and spoken English
- Have strong knowledge in MS-Office 2007, 2010, and other desktop application
- Have strong knowledge in Install, configure and troubleshooting Desktop operating system. (Win Xp or Win 7)
- Familiar with Networking (Cisco) and Windows Server System (Active Directory, WSUS, and File Server) is advantages
- Familiar with Messaging and Collaboration System (Exchange, Outlook and Lynch/Communicator) is an advantages
- Self-motivated Enthusiastic, Fast Learner and Result Oriented, Good Communication and Willingness to work hard
Handle customers complaint, service call, and enquiries
Perform trouble-shooting of the computer, ensure maintenance and prompt submission of technical support
Keep in record of service activities and problem occurred
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ExecuTrain of Jakarta, headquatered in Atlanta with more than 250 locations worldwide, provides performance improvement and skills management products and services to our Corporate Clients worldwide ExecuTrain of Jakarta offering training and workshop for computer skills, business skills and outbound program.