Helpdesk

    Ditayangkan 18/September/2016

    Simpan0

    www.karir.com

    Requirements:
    • Age minimum 25 - 28 years old
    • Minimum 1 year working experience as IT Support is an advantage
    • Bachelor Degree or Diploma Degree with minimum GPA 2.75
    • Fluent in written and spoken English
    • Have strong knowledge in MS-Office 2007, 2010, and other desktop application
    • Have strong knowledge in Install, configure and troubleshooting Desktop operating system. (Win Xp or Win 7)
    • Familiar with Networking (Cisco) and Windows Server System (Active Directory, WSUS, and File Server) is advantages
    • Familiar with Messaging and Collaboration System (Exchange, Outlook and Lynch/Communicator) is an advantages
    • Self-motivated Enthusiastic, Fast Learner and Result Oriented, Good Communication and Willingness to work hard
    Responsibilities:
    • Handle customers complaint, service call, and enquiries

    • Perform trouble-shooting of the computer, ensure maintenance and prompt submission of technical support

    • Keep in record of service activities and problem occurred

    Tutup pada 18/October/2016

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