TECHNICAL SUPPORT ENGINEER – CFS DIVISION

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    Responsibilities:

    • To provide Technical Support and assistance to the sales department
    • Attend to post sales technical calls
    • To diagnose and solve customer’s problem via telephone and email within set standard time
    • To provide on site support to customers including trouble-shooting, break down calls and resolve their area of concerns
    • To fix technical problems and issues reported by customer
    • To ensure warranty and extended warranty registrations are processed in a timely manner
    • To install, commission and service large screen system at customer’s site
    • To assist in project implementation
    • To perform 8 x 5 x NBD SLA within the MA contracts signed with customers
    • Constantly learn and improve on new technologies related to our solution

    Requirements:

    • Degree/ Diploma/ Certificates in Electronics Engineering/ IT
    • Preferably to have 1 – 2 years technical support experience in Large Screen Display/ Projection system. Fresh graduates are encouraged to apply
    • Good knowledge in IT will be an added advantag
    • Hands on experience on trouble-shooting and end-user support will be an added advantage
    • Experience in troubleshooting and repairing projectors will be an added advantage
    • Able to work independently with minimum supervision
    • Good communication and interpersonal skills
    • Posses own transport with a valid driving license
    • Able to communicate in English (both spoken and written)
    • Be committed, self-motivated, energetic team player & result-oriented
    • Team spirited, responsible and initiative with positive work attitude

     

    If you feel that you can meet the qualification and up to the challenge, please send your complete application (application letter, resume, expected salary, and any related supporting documents) and current color photograph at size 4 x 6 cm by clicking button below

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