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Bhinneka Mentari Dimensi PT

Customer Service Officer

Deskripsi Pekerjaan

DESKRIPSI PEKERJAAN

Menjadi seorang Customer Service Officer di perusahaan kami Anda tidak hanya semakin mahir dalam berkomunikasi, memberikan pelayanan serta menganalisa suatu masalah, tapi juga bertambah wawasan IT.
 
  • Memberikan informasi yang dibutuhkan oleh customer baik melalui telepon maupun email
  • Memberikan solusi alternatif kepada customer mengenai permasalahan yang dialaminya
  • Memberikan report secara berkala mengenai hasil kerjanya
 
Requirements :
 
  • Usia maksimal 27 tahun
  • Pendidikan minimal D3/S1, semua jurusan
  • Memiliki pengalaman minimal 1 tahun Call Center / Customer Service
  • Memiliki jiwa customer service
  • Berkepribadian supel, aktif & dinamis
  • Mampu berkomunikasi dengan baik
  • Terbiasa mengatasi keluhan (complain)
  • Kemampuan bahasa : English & Bahasa Indonesia
  • Bersedia ditempatkan di Jakarta Pusat
 
Kirimkan Surat Lamaran, CV dan Foto terbaru anda ke :
Jl. Gunung Sahari Raya 73C No.5-6 Jakarta Pusat
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Data pekerjaan

LokasiDKI Jakarta
IndustriTeknik Informatika (IT)
Open-Date2016-10-05
Close-Date2016-10-19
PerusahaanBhinneka Mentari Dimensi PT  lihat lowongan  lihat gaji  lihat review  lihat profil

Deskripsi Perusahaan

Since established in 1993, Bhinneka.Com has started the web-based online business. Through positioning for suppling comprehensive, up to date and competitive product, Bhinneka.Com becomes one of the biggest online business in Indonesia. Up until now, Bhinneka.Com has 6 offline stores across Jakarta & Cibubur with its own typical & specific target market.
 
History
1993 : Established by six young energetic entrepreneurs under the name of PT. Bhinneka Mentari Dimensi as a central of computer business, product distribution, and provider solution. 1994 : Official distributor for Roland DG, Japan (Large Format Printer Plotter, Cutting Machine, Engraving and 3D Modeling); Numonics Corp., United State (Digitizing Tablet); ENCAD Inc., United State (Large Format Inkjet Printer). 1995 : Official distributor for Micron Electronic Inc., United State (Highend PC and Server); Vidar System Corporation, United State (Large Format Scanner). 1996 : Launched corporate website, www.bhinneka.com 1997 : Created "Camar" as a service company specializes in signage and digital poster. Chosen as Distributor of The Year from Micron Electronic. 1998 : Created "BOXLIGHT" team which specializes in product designing, selling, and marketing for several of gadget accessoried and equipments. 1999 : Enhanced of using internet & intranet and become a leading company for the concept of e-commerce, also stated aa positioning as "Indonesia No.1 Computer Webstore". 2000 : Operating initial program of Digital Office Launched private PC Brand "EXTRON" included as Enterprise 50 from Anderson Consulting. 2001 : Opened Bhinneka Outlet at Mangga 2 Mall, Jakarta. Held Bhinneka at Campus seminar for improving young generation's knowledge, innovation, and creativity. Set up some new features in website, such as download pricelist, payment by credit, product comparison, and many more. 2002 : Won Bubu Award, in category of e-commerce. Included as Enterprise 50. 2003 : Won Bubu Award, in category of e-commerce. 2004 : Honored as The Best e-commerce website from Komputeraktif. Chosen as The Best e-commerce company from SWA. 2005 : Won Bubu Award. in category of e-commerce. Rewarded for Roland Creative Award. Launched a Concept Store, as an offline store of Bhinneka.Com. 2006 : Launched DOS2 and started using DOS2 for integrated system to support the business process. Rewarded as Best Cisco SMB Products Reseller. Rewarded as Microsoft Best Contribution for Breath Partner. 2007 : Expanded offline stores at Poin Square and Grand Indonesia, Jakarta. Chosen as Intel Xeon Champion. 2008 : Expanded offline stores at Pacific Place and Cibubur Junction. Also joining store with HP Indonesia at Ratu Plaza.
 
Product & Services
To visualize our company vision and mission, Bhinneka places a great concern in supply its products and services to customers. High quality products and great services are become our objectives to have customers' satisfaction. Various brands and products are always being updated into our database to assure customer feels comfort while shopping. Up until early of 2008, we already have 26.000 variant of products to fulfill customers' need. Expanded from IT equipments, now we are also serving customer for some office equipments and gadgets with its accessories. All the products and services that we provide is high standardize and must have been passed to quality control check.
 
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Review

Bhinneka Mentari Dimensi PT

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    HR (SDM)
    18 Agustus 2015
    Rekomendasi
    Yes!
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    Pros
    Perusahaan yang memegang erat rasa kekeluargaan. Adanya kebebasan mengembangkan karir yang searah dengan kemampuan. Waktu dan sistem kerja yang cukup fleksibel.
    Cons
    Meskipun suasana kantor sangat kekeluargaan, namun medium sosialisasi di dalam kantor masih kurang. Gaji dan tunjangannya juga relatif rendah dibandingkan perusahaan sejenis lainnya.