Deskripsi Pekerjaan

DESKRIPSI PEKERJAAN

Key Responsibilities
 
  • Creates governance metrics and validates that governance meetings are occurring.
  • Creates and maintains account master calendar, drives the logistics of governance meetings and schedules meetings where appropriate.
  • Reviews and analyzes the use of account processes and executes the account management system processes.
  • Consolidates and analyzes metrics for governance, processes and account reviews; recommends service improvements across accounts.
  • Develops account customer satisfaction survey questions and communication plans; analyzes results for account improvements.
  • Examines client facing account level reports for accuracy; gains approval from account program management for adjustments.
  • Assists in reviewing project integration processes and for reporting accuracy.
 
Requirements
 
  • Bachelor's degree or equivalent combination of education and experience
  • Bachelor's degree in Management or related field
  • Four or more years of business management or related experience
  • Experience working with account management systems
  • Experience implementing processes
 

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