Service Delivery Coordinator


    • • Immediate interview slots!
    • • Multiple Project Opportunities
    • • Opportunities to grow your career


    Key Responsibilities
    • Coordinates activities of functional areas or of department account leads to ensure that business solution objectives are met.
    • Assists in interpreting demand forecasts and in planning and delivering end-to-end services. Escalates issues and recommends adjustments.
    • Maintains records of account specific service problems and assists in prioritizing work requests. Identifies process changes or adjustments and escalates same.
    • Maintains records of expenditures to ensure compliance with approved budgets.
    • Assists in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing service offerings meet client specifications.
    • Assists in identifying service improvements to increase customer satisfaction.
    • Ensures delivery of projects meet client and company expectations and needs.
    Key Requirements
    • Bachelor's degree or equivalent combination of education and experience
    • Bachelor's degree in business administration, engineering, information systems or related field preferred
    • Three or more years of support services or project or program experience
    • Experience working with the technology industry
    • Experience working with company products and operating systems.
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    Deskripsi Perusahaan

    CSC is a global leader in providing technology-enabled business solutions and services. Headquartered in Falls Church, Va., CSC has approximately 96,000 employees and reported revenue of $15.8 billion for the 12 months ended June 29, 2012. For more information, visit the company's website at www.csc.com. Over the past five decades, technology has radically changed the world we live in. We have remained at the forefront of our business because we have understood how to use technology change and innovation to deliver value to our clients.
    CSC remains one of the market's select few Tier 1 hardware and software-independent options, allowing CSC to maximize its clients' technology choices with informed perspectives based on their needs and challenges.
    Website: www.csc.com
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    Alumni: www.csc.com/alumni
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