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DESKRIPSI PEKERJAAN

  • Call Center Managers ensure that the organization they work for satisfies its customers' needs. They may work at various levels, from head office to the front end of the business and in most cases will be:
    • Helping to develop a customer service policy for an entire organization;
    • Managing a team of customer services officer

Requirements:
 
  • Candidate must possess at least a Bachelor's Degree
  • Required skill(s): Customer Service, Process Improvement, Analyzing Information, Developing SOP, Help Desk Experience, Decision Making, Managing Processes.
  • Good communication skill
  • Required language(s): English, Mandarin (active)
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Preferably Manager / Assistant Managers specializing in Call Center or equivalent. Job role in Call Centre
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Deskripsi Perusahaan

PT. Prambanan Kencana was established on 1953 as a distributor company for food & beverages, serving the bakery & horeca industry, with extensive network throughout Indonesia. To expand our business, we are looking for qualified professionals to join our team.

Review ( PT Prambanan Kencana )


  1. 2
Former Employee
Gaji & Benefit
  1. 2
Work/Life Balance
  1. 2
Senior Manajemen
  1. 2
Nilai & Budaya
  1. 2
Jenjang Karir
  1. 2
Pros

kantor yang letaknya strategis, cukup bersih dan bagus, komunikasi yang berjalan lancar, pembayaran gaji yang selalu tepat pada waktunya serta teman kerja yang bisa diajak senang dan susah.

Cons

Gaji dari perusahaan sangat kecil sekali jauh dibanding sales lainnya, tunjangan kerja juga sangat minim sehingga dulu saat masih kerja terkadang ada rasa malas.