Call Center Dept. Head

    Ditayangkan 05/October/2016

    www.jobstreet.co.id

    DESKRIPSI PEKERJAAN

    • Call Center Managers ensure that the organization they work for satisfies its customers' needs. They may work at various levels, from head office to the front end of the business and in most cases will be:
      • Helping to develop a customer service policy for an entire organization;
      • Managing a team of customer services officer

    Requirements:
     
    • Candidate must possess at least a Bachelor's Degree
    • Required skill(s): Customer Service, Process Improvement, Analyzing Information, Developing SOP, Help Desk Experience, Decision Making, Managing Processes.
    • Good communication skill
    • Required language(s): English, Mandarin (active)
    • At least 2 year(s) of working experience in the related field is required for this position.
    • Preferably Manager / Assistant Managers specializing in Call Center or equivalent. Job role in Call Centre

    Tutup pada 19/October/2016

    Anda perlu masuk untuk melamar pekerjaan ini

    Lowongan pekerjaan ini kemungkinan telah berakhir.

    Address

    Ktr Pusat Jl Suryopranoto 1-9 Bldg Delta Bl A/28-29 Petojo Utara, Gambir Jakarta Pusat 10130 DKI Jakarta

    Kesimpulan Review

    Pros
    • kantor yang letaknya strategis, cukup bersih dan bagus, komunikasi yang berjalan lancar, pembayaran gaji yang selalu tepat pada waktunya serta teman kerja yang bisa diajak senang dan susah.
    Cons
    • Gaji dari perusahaan sangat kecil sekali jauh dibanding sales lainnya, tunjangan kerja juga sangat minim sehingga dulu saat masih kerja terkadang ada rasa malas.

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