Deskripsi Pekerjaan

DESKRIPSI PEKERJAAN

Supervises every CRM activities, also anything related to CRM programs
 
JOB FUNCTIONS:
  • 1. Increase Customer Loyalty Through Various :
    - CRM Program
    - Partnership with suppliers of same target customers
    - Research on current spending habits on current customers
    - CRM activity
    2. CRM activities & maintenance
    - Responsible for Point customer
    - Responsible in ETP Acselerator for new aplications
    - Responsible for Redeem point Customer
    3. Monthly Report for  CRM
    4. Responsible for VIP Database Maintenance :
    - Applications data entry
    - VIP Card Process
    - Mailling cust
    5. Responsible & handle customer hotline
  • REPORT TO : Marketing Manager
  • Must have communication, administration or business related degree
EQUIPMENT OPERATED:
• Personal Computer
• Internet line
• UBS server
 
PHYSICAL AND MENTAL REQUIREMENTS:
- Healthy and fit body condition
- Able to follow tight deadlines
- Must be able to work well under pressure
 
COMMUNICATION SKILLS REQUIRED:
 
BAHASA INDONESIA
• Must be able to verbally communicate effectively with employees at all levels in the organization, as well as with suppliers, vendors, customers, callers and visitors
• Must also be able to communicate effectively in written form with employees at all levels in the organization
ENGLISH
• Must be able to do intermediate verbal and written communication.
MANDARIN
• Not necessary but will be an advantage if can.
 
 

Tentang Perusahaan

Why join us

Everbest has an extensive retail presence in Indonesia, Singapore and Malaysia with over 40 self-managed stores and over 50 department store concessions. Our corporate culture is dynamic, creative, and innovative as well as providing an opportunity for you to develop a career with us.

Address

Ktr Pusat Rukan Gading Bukit Indah Jl Raya Bukit Gading Rukan Gading Bukit Indah Bl E-F/19 Kelapa Gading Barat, Kelapa Gading Jakarta Utara 14240 DKI Jakarta

No. Telepon

(021) 4513734

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