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DESKRIPSI PEKERJAAN

Supervises every CRM activities, also anything related to CRM programs
 
JOB FUNCTIONS:
  • 1. Increase Customer Loyalty Through Various :
    - CRM Program
    - Partnership with suppliers of same target customers
    - Research on current spending habits on current customers
    - CRM activity
    2. CRM activities & maintenance
    - Responsible for Point customer
    - Responsible in ETP Acselerator for new aplications
    - Responsible for Redeem point Customer
    3. Monthly Report for  CRM
    4. Responsible for VIP Database Maintenance :
    - Applications data entry
    - VIP Card Process
    - Mailling cust
    5. Responsible & handle customer hotline
  • REPORT TO : Marketing Manager
  • Must have communication, administration or business related degree
EQUIPMENT OPERATED:
• Personal Computer
• Internet line
• UBS server
 
PHYSICAL AND MENTAL REQUIREMENTS:
- Healthy and fit body condition
- Able to follow tight deadlines
- Must be able to work well under pressure
 
COMMUNICATION SKILLS REQUIRED:
 
BAHASA INDONESIA
• Must be able to verbally communicate effectively with employees at all levels in the organization, as well as with suppliers, vendors, customers, callers and visitors
• Must also be able to communicate effectively in written form with employees at all levels in the organization
ENGLISH
• Must be able to do intermediate verbal and written communication.
MANDARIN
• Not necessary but will be an advantage if can.
 
 
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Deskripsi Perusahaan

The Everbest Group has been designing, making and selling shoes for over 30 years. Today, our shoes are sold primarily across South East Asia, but are also found in countries as widespread as the UK, Mauritius and Australia.
 
The Group's brand portfolio includes Everbest for men and women, evb* for women and Tracce for women and children.
 

Review ( PT Everbesindo Surya Jaya )


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Former Employee
Gaji & Benefit
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Senior Manajemen
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Pros

Terkadang ada kunjungan keluar kantor sehingga bekerja tidak selalu harus di kantor. Hal ini pun membuat kerja tidak akan mudah merasa jenuh.

Cons

Suasana kerja yang ada kurang menyenangkan sehingga harus lebih diperhatikan lagi, karena hal tersebut mempengaruhi pekerjaan yang dilakukan oleh karyawan.