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Qualification :

  • Male/ Female, max.29 years.
  • Min D-3 from any major, Min. 2 years experience
  • Having a good knowledge of Retention Program
  • Interpersonal, Listening & Persuasion Skill
  • Ever Worked as Customer Service or Call Center
  • Basic Knowledge in Ms. Office
  • Mastering Effective Communication Skill

Main Job Description :

  • Work on the phone, making & receiving phones calls from existing customers
  • To keep customers from closing or cancel the services
  • Answer emails and tickets
  • Should give a report periodically to customer care department's supervisor
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Deskripsi Perusahaan

Vision:

As the leader among Internet Service Providers in Indonesia, CBN is working hard to earn the recognition as “The Brand You can Trust”.

Mission:

With the objective of building the Internet community in Indonesia, CBN will continue to provide customers with a variety of facilities and innovative Internet solutions that they can access without having to go out of its Web site.

CBN in Brief:

  • We are more than just a pioneering Internet Service Provider (ISP) in Indonesia. Above anything else, the Indonesian Internet community recognizes CBN as the leading ISP in Indonesia, enabling tens of thousands of Internet users reap the benefits of the Internet.
  • Today, CBN is associated with high quality and highly reliable Internet services, highly professional and responsive technical support staff, as well as the pioneer in innovation and adoption of advanced technologies to meet all the customers’ demand in Internet services.

Review ( CYBERINDO ADITAMA, PT (cbn.net.id) )


  1. 5
Masih Bekerja
Gaji & Benefit
  1. 4
Work/Life Balance
  1. 5
Senior Manajemen
  1. 4
Nilai & Budaya
  1. 4
Jenjang Karir
  1. 4
Pros

Perusahaan besar dengan manajemen yang bagus untuk menunjang karyawan serta lingkunagan yang sangat bermanfaat guna menunjang kinerja karyawan yang bagus.

Cons

Kemampuan karyawan yang kurang merata sehingga karyawan harus di training untuk menambah wawasan dan ilmu yang bertambah guna menunjang kinerja karyawan.