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Technical Support Supervisor (Jakarta)

    www.jobstreet.co.id

    DESKRIPSI PEKERJAAN

    • Supervise technical support team
    • Monitoring SLA, Ticket problem, Resolution.
    • Creating reguler report regarding IT support performance
     
    Requirements:
     
    • Age maximum 32 years old
    • Diploma Degree of Information System / Technology from reputable university.
    • Experience as technical supervisor min 2 Years
    • Strong knowledge in IT Project Management
    • Having experience in Installation, Troubleshoot maintenance PC/Notebook/Printer, Operating System (Win XP, Ms Windows Vista, Ms Windows 7), antivirus, Ms Office (version 2007/2010/2013), Networking : Hub/Switch, Printer/file/folder sharing, Access Point (Wifi), IP Address.
    • Having good Communication skill, proactive, Initiatives
    • A team player person since you will work in a team.
    • Good English.
    If you find yourself qualified and interest, please drop your update cv
    Only short listed candidates will be notified
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    Deskripsi Perusahaan

    Vision
    Partner to Lead
     
    Mission
    Moving toward excellence as an admired ICT solution provider, preferred place to build career and contributor of good values to stakeholders
     
    About
    Over the years (more than 20 years) Intikom has become a reliable IT resources for the clients in keeping them ahead in the industry and makes Intikom a partner to lead. It's reputation is gained through the long process and the commitment of it's management to be focused in IT business.
     
    PT. Intikom Berlian Mustika was incorporated in April 1990. In April 1990 Intikom has signed Enterprise Standing Order (ESO) with USI-IBM , and become IBM Business Partner since 1993. Since then, Intikom also become a business partner for other world leading IT companies such as Cisco Systems Inc., Hewlett-Packard, Wincor Nixdorf and Microsoft.
     
    Intikom works in partnerships with the world's leading companies to provide a comprehensive range of IT services and products for a broad client base. Its main services and products are consultancy, software customization & implementation assistance, education & training, software and hardware, system integration, e-commerce, networking and maintenance.
     
    Partnership :
    • IBM, as Official IBM Business Partner since 1993 
    • Cisco System, as Cisco Premier Partner since 2001
    • Lexmark, as Lexmark Business Partner since 2004
    • HP, as HP Business Partner since 2005
    • Wincor Nixdorf, as Wincor Nixdorf since 2008
    • Microsoft, as Microsoft Certified Partner since 2008
    • Lenovo, as Lenovo Business Partner since 2010
    • Trend Micro, as TrendMicro Affinity One Partner since 2010
    • ACER, as Acer Corporate Service Partner since 2011
    • HP, as HP Gold Partner since 2011
    • Fujitsu, sebagai Fujitsu Select Partner sejak 2011
    • FIS, sebagai FiSGlobal Business Partner sejak 2012
    • Huawei, sebagai Huawei Business Partner sejak 2012
     
    Service Points :
     
    To support our clients accros Indonesia, INTIKOM also had Service Point accros Indonesia such follow :
     
    - Medan - Pekanbaru - Padang - Jambi - Palembang - Bandar Lampung - Jakarta - Bandung - Semarang - Yogyakarta - Solo - Surabaya - Madiun - Malang - Surabaya - Denpasar - Kupang -- Pontianak - Balikpapan - Banjarmasin - Manado - Palu - Makassar - Manokwari
     
    FOLLOW US At Twitter @intikom_carrers for update
    Facebook Page : http://www.facebook.com/intikomberlian

    Review ( PT Intikom Berlian Mustika )


    1. 2
    Current Employee
    Gaji & Benefit
    1. 1
    Work/Life Balance
    1. 1
    Senior Manajemen
    1. 3
    Nilai & Budaya
    1. 3
    Jenjang Karir
    1. 1
    Pros

    Hubungan antar rekan kerja sangat baik dan harmonis, sehingga tidak akan sulit untuk beradaptasi dengan lingkungan perusahaan. Manajemennya juga cukup profesional.

    Cons

    Untuk kenaikan gaji masih belum memuaskan karena nominalnya kurang signifikan. Selain itu, peluang karir pun masih belum terbuka untuk karyawan.