Deskripsi Pekerjaan


Job Purpose:
  • To provide service to the customer in informing banking products and administration process of account/non-cash transaction of customer with the purpose to provide service to the customer according to applicable service standard.
Job Accountability:
  • To provide information concerning types and advantages of bank’s products according to customer’s needs.
  • Responsible for opening account without financial transaction including to follow up pending documents, updating customers database, follow up expired documents periodically based on internal policy and record it into phone log book register.
  • Apply KYC and AML regulation for every all account opening, comply with all account opening system, internal procedure and BI regulation.
  • To handle complaint submitted by the customer, maintain speed and accuracy in serving customer and keep service excellent quality.
  • To receive Standing Instruction, Bills payment application. Automatic fund transfer, sweep up to account feasibility verification as transaction funding source.
  • To receive balance inquiry, activation of dormant account and ATM registration.
  • To prepare and submit the updating database  from AML Dept before deadline to Head Customer Service / Manager Operation.
  • Candidate must possess at least Bachelor's Degree, any field.
  • At least 1 year of working experience in the related field is required for this position.
  • Fluent in English, Mandarin skill would be an advantage.

Tentang Perusahaan

Deskripsi Perusahaan
PT Bank ICBC Indonesia didirikan pada tahun 2007 setelah perusahaan Industrial and Commercial Bank of China Limited (ICBC) mengakusisi Bank HALIM Indonesia. Setelah berkembang selama tiga tahun, ICBC Indonesia menjadi institusi keuangan penanaman modal China terbesar di Indonesia dari segi aset. Tak sedikit pula jumlah prestasi yang diukirnya. Mulai dari terpilihnya bank ini sebagai 50 besar bank di Indonesia menurut Investor of Indonesia dan pada tahun 2010 terpilih sebagai Bank dengan Performa Terbaik oleh Banking Association. Produk layanannya terbagi ke dalam tiga kategori, yakni Bisnis Korporat, Investasi Perbankan dan Layanan Keuangan Individu. Dalam menjalankan aktivitasnya, Bank ICBC Indonesia didukung oleh 12 institusi cabang, termasuk sebuah kantor pusat, 9 kantor cabang dan dua kantor cabang pembantu.
Why join us

To be a leading local bank providing the best service, performance and contribution MISSION MOTTO
Your Future is Our Future and Our Future is Your Future CORPORATE CORE VALUE


Ruko Mall Of IndonesiaJl Raya Boulevard Brt Ruko Mall Of Indonesia Bl A/1-3Kelapa Gading Barat, Kelapa GadingJakarta Utara 14240 DKI Jakarta

No. Telepon

(021) 4531851


Lowongan Kerja Rekomendasi