Deskripsi Pekerjaan


Responsibilities : 
• Giving training session to drivers and make a daily training record
• Do a pool visit to held a training
• Working close with sales team for pool visit
Calling and Fraud
• Execute daily calling list (Welcome, Alert, and Final)
• Helping out the other call activities
• Handling the driver’s complain thru call
• Tracking the fraud & execute
• Prepare the activities for drivers (invitation, tools, collaterals, etc)
• Conduct driver activities session
• Make activity report to Senior DLR
• Communicate with pool coordinators related their pool active level
• Enhance driver loyalty and retention.
Requirements : 
  • Candidate must possess at least a SMU, (Diploma) degree in Communication, Business Studies/ Administration/ Management or equivalent
  • At least 1 (3) year of working experience in the related field is required for this position
  • Computer proficiency i.e Microsoft office, internet / browsing, email, etc
  • Highly develop interpersonal skills
  • Dedicated, ethical and determined person
  • Flexible and open to changing priorities and managing multiple tasks simultaneously within compressed timeframes
  • At least 1 (3) year of working experience in the related field is required for this position

Tentang Perusahaan

Why join us

Grab is a social startup that aims to significantly improve the lives of both taxi drivers and passengers across Southeast Asia (Malaysia, Philippines, Thailand, Singapore, Vietnam and Indonesia) through its innovative mobile taxi booking app. We are on a mission to increase the incomes and quality of life of taxi drivers, as well as provide safety, speed and certainty for passengers. Launched in 2012, Grab has since expanded into 6 countries and 17 cities. To date, Grab has raised more than US$ 340 million in venture funding from Softbank Capital, GGV Capital, and Vertex Ventures among other leading investors.


Wisma Sejahtera, Jalan Letjen S. Parman, Slipi, West Jakarta City, Special Capital Region of Jakarta, Indonesia

No. Telepon



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