Customer Service - Car Claim Supervisor



    Job Responsibilities :
    • Handling new claim (body repair) of customer car from the beginning until finish and make sure it's running well
    • Build and maintain a good relationship with vendors (workshop, sparepart , stc)
    • Handling customer complain related with their claim and solving it.
    • Monitoring aging & update status of claim matters in the system.
    • Changing our SOP by using know-how and build our self-insurance standard
    • Transfer know-how to our subordinates
    • Having experience in claim matter and having technical knowledge about claim process
    Requirements :
    • Minimum Bachelor Degree (S1) from sounding / reputable university with GPA minimum 2,8
    • Having working experience in insurance minimum 2 years is preferable
    • Strong verbal and written communication skills in English
    • Good communication skill.
    • Willing to work under pressure and multitasking job.
    • Possess inherent drive and motivation to do the job well
    • Preferably Staff (non-management & non-supervisor)s specializing in Customer Service or equivalent.
    • Full-Time position(s) available.
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    Deskripsi Perusahaan

    PT.ORIX Indonesia Finance (ORIF) was established as a joint venture between ORIX Corporation (85%) and Yayasan Kesejahteraan Karyawan Bank Indonesia (15%). Originally established in April 1975, under the name of PT.Orient Bina Usaha Leasing (OBUL), ORIX Indonesia Finance was and still is a pioneer of lease financing in Indonesia.
    ORIF has shown its dynamic growth throughout its history, and has risen to become one of Indonesia's most innovative financial institutions. ORIF's mission is to be a financial innovator to serve its customers by generating totally new values. While closely monitoring emerging trends and projecting future changes, ORIF has positioned itself well to respond flexibly and creatively to opportunities that fall outside its established business framework by providing highly specialized financial services.
    ORIF intends to further strengthen its reputation among customers and promote the idea that ORIF is synonymous with the best in financial services.
    ORIF now provides direct financing leases and operating leases for a wide array of items. These include office automation (OA) and other information related equipment; machine tools and other industrial machinery; commercial services equipment; and transportation equipment, such as passenger vehicles, commercial vehicles & New Division of Used Car. 

    Review ( PT Orix Indonesia Finance )


    1. 4
    Current Employee
    Gaji & Benefit
    1. 5
    Work/Life Balance
    1. 4
    Senior Manajemen
    1. 4
    Nilai & Budaya
    1. 4
    Jenjang Karir
    1. 4

    Jam kerja di dalam perusahaan tidak berlebihan. Selain itu, asuransi dan tunjangan pun sudah cukup bagus. Kita bisa mendapatkan tunjangan tempat tinggal hampir 3 juta/bulan (limited personnel only), dapat transportasi gratis (mobil+supir+bensin) untuk urusan kerja.


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