Deskripsi Pekerjaan

Job Description :

  • Supervise the service process in the floor
  • Manage administration at customer service related 
  • Delivering advices to the customer related to produc in store
  • Handle complain and or customer grievance 
  • Maintain quality service index in store 
  • Conduct any assigned task
 
Job Requirement :
  • Candidate must possess at least a Diploma, Bachelor's Degree, Master's Degree / Post Graduate Degree, any field.
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Preferably Supervisor / Coordinators specializing in Customer Service or equivalent.
  • Retail Background is preferable.
  • Full-Time position(s) available.
  • Well groomed.
  • Good personality skill and communication skill.
  • Has basic English skill.
  • Willing to be placed at Surabaya East Java.

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Tentang Perusahaan

Deskripsi Perusahaan
Perjalanan Parkson Retail Asia Ltd di industri retail Indonesia dimulai dengan pengakusisian Centro Department Store pada tahun 2011 melalui PT Tozy Sentosa. Dengan menggunakan strategi dual brand di Indonesia, jaringan Centro Department Store yang telah terbangun diperluas di segmen kelas menengah dan di saat yang bersamaan perusahaan ini juga meluncurkan Parkson Department Store untuk menjawab kebutuhan konsumen kelas menengah ke atas. PT Tozy Sentosa memiliki tiga brand yang diusungnya, yakni Centro Department Store, Parkson dan Kem Chicks Pacific Place. Parkson Retail Asia Limited (PRAL) memiliki jaringan 65 gerai (termasuk 1 supermarket) yang tersebar di Malaysia, Vietnam, Indonesia dan Myanmar. Sedangkan Kem Chicks Pacific Place merupakan supermarket gaya hidup gourmet yang menargetkan konsumen kelas menengah ke atas.
Why join us

We take pride in our strong team culture - one of mutual trust, learning, sharing, care, willingness, cooperation and concern. This includes providing a conducive, family-friendly work environment that enhances our staff's professional and personal growth. We are seeking for highly motivated, dynamic, independent individuals and disciplined person who willing to come forward and can work independently and team work and be one of our great team.

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