Customer Service

    Ditayangkan 07/October/2016

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    www.jobstreet.co.id

    DESKRIPSI PEKERJAAN

    • Provide required service activities in the specific location, including CS booth, taxi etc acording to GI required standard to ensure that all customer & tenant have access of information & assistance
    • Perform redemption/loyalty program activities and survey activities to succed Advertising and promotions department project/programs
    • Responsible to the acuracy of input submission for each program that assigned in Loyalty Program in the premises
    • Submit reports, including lost & found, complaint received etc to CS supervisor to kep them informed and able to follow up
     
     
    Requirements :
     
    • Minimum Associate degree (D3) of any dicipline
    • 2 Years experience in hospitality industry or SMU of any dicipline with 5 years of Experience
    • Being service and people oriented
    • Able to communicate in English both spoken and written
    • Good knowledge in using Computer
    • Honest , have a pleasant and well groomed

    Tutup pada 21/October/2016

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    Address

    Jl MH Thamrin 1 Grand Indonesia Shopping West Mall Bl WM Lt LG/CR Kebon Melati, Tanah Abang Jakarta Pusat 10230 DKI Jakarta

    Kesimpulan Review

    Pros
    • Perusahaan mempunyai senior manajemen yang sangat ramah kepada karyawan sehingga untuk berkomunikasi dengan manajemen menjadi tidak terlalu canggung. Waktu kerja pun bersahabat.
    Cons
    • Perusahaan mempunyai tim yang kurang solid untuk pimpinan puncak sehingga harus ditingkatkan. Kinerja manajemen masih dinilai kurang sehingga harus lebih ditingkatkan lagi.

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