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Customer Service Staff Administration/Customer Service Staff Administrasi

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    Established since 2000, PT Berjaya Mandarin has become the leader in Indonesia’s optical and ophthalmic industry. For over 15 years, we have gained our reputation as the most trusted partner in vision care. 

    Headquartered in Jakarta, our company have helped more than 800 ophthalmologists in over 600 hospitals and eye clinics to serve their patients better. We have also supported over 1000 optical shops - from the biggest chains to small independent shops – to provide a reliable and affordable solution for their retail needs.

     

    As a leading company in a growing industry, we need more driven and capable talents to fulfill our increasing demand and deliver better solutions to our increasing customer base.  The Customer Service Staff Administration role is for junior to middle level individual with huge drive to grow and succeed. Responsibilities include:

    • Receiving and managing orders, complaints, and inquiries from customers.
    • Tracking product order flow from warehouse, laboratory, invoicing to delivery
    • Preparing all the administrative requirement for order fulfillment
    • Supporting daily operational activities in the office

     

     

    Preferred Background, Skills and Experience:

    • BA/BS (S1)  or equivalent
    • More than 3 years full-time sales experience in the optical, hospital, pharmaceutical, or related industry 
    • Good communication skills
    • Highly disciplined with good work ethics
    • Good in Microsoft Office

     

    Benefits

    • Competitive compensation  
    • Training and career advancement

     

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    Deskripsi Perusahaan

    Established since 2000, PT Berjaya Mandarin has become the leader in Indonesia’s optical and ophthalmic industry. For over 15 years, we have gained our reputation as the most trusted partner in vision care. 

    Headquartered in Jakarta, our company have helped more than 800 ophthalmologists in over 600 hospitals and eye clinics to serve their patients better. We have also supported over 1000 optical shops - from the biggest chains to small independent shops – to provide a reliable and affordable solution for their retail needs.

     

    As a leading company in a growing industry, we need more senior and experienced talents to fulfill our increasing demand and deliver better solutions to our increasing customer base.