Deskripsi Pekerjaan

DESKRIPSI PEKERJAAN

Job Summary:
Supervise a small client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the set financial objectives and other operational performance indicators.
 
 
Job Description:
 
Client Servicing
  • Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
  • Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
  • Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials
  • Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets
  • Identify and recommend enhanced and new services that answer clients' business needs
  • Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards
  • Build and maintain ongoing relationships with the identified key persons within client organization
  • Attend client planning meetings and contribute by matching Nielsen products to client needs
  • Assist in ensuring adherence to the approved company policies on business conduct / ethics when servicing clients
Financial Management
  • Manage client funds and ensure that all funds are depleted by year end
  • Contribute a minimum of 5 proposals to proposal pipeline
  • Contribute to overall team plan by generating revenue and/or cost savings ideas
Functional / Technical
  • Maintain an accurate and up-to-date knowledge on research techniques and applications
  • Provide value-added analyses and respond to special requests
  • Manage data quality issues by overseeing data inquiry process
  • Ensure standard operating procedures within area of responsibility are observed
  • Recommend improvements in work processes within area of responsibility
People Management
  • Set objectives and monitor performance for the team
  • Ensure recognition of effective work performance and utilize effective disciplinary actions when appropriate
  • Address professional development goals and needs of direct reports
  • Ensure proper dissemination of information and implementation of company rules and regulations as well as policies and procedures
 
Job Requirements:
  • Candidate must possess at least a Bachelor's Degree, Economics, Business Studies/Administration/Management, Mathematics, Marketing or equivalent.
  • At least 4-7 year(s) of working experience in market research or related field is required for this position.
  • Knowledge of research techniques and methodologies
  • Proficient in Ms. Office applications
  • Good analytical skills and good interpersonal skills
  • Experience in project management and good problem solving capability
  • Good communication and presentation skills
  • Fluent in English both written and verbal
  • Full-Time position(s) available.

Tentang Perusahaan

Why join us

We take pride in our strong team culture - one of mutual trust, learning, sharing, care, willingness, cooperation and concern. This includes providing a conducive, family-friendly work environment that enhances our staff's professional and personal growth. We are seeking for highly motivated, dynamic, independent individuals and disciplined person who willing to come forward and can work independently and team work and be one of our great team.

Address

Ktr Pusat Mayapada Tower Jl Jend Sudirman Kav 28 Mayapada Tower Lt 15 & 17 Karet, Setia Budi Jakarta Selatan 12920 DKI Jakarta

No. Telepon

(021) 5212200

Lowongan Kerja Rekomendasi