Customer Service Specialist (Surabaya)


  • Reception duties, incoming calls, order fulfilment 
  • Resolve customers requests, complaints and related matters
  • Support Company events and activities related to training
  • Other ad-hoc tasks as assigned



  • At least 2-3 years experience in customer service, FMCG or retail
  • To work overtime or on public holidays as and when required
  • Able to communicate in Bahasa, English and Mandarin Chinese
  • Good PC skills and able to multi-task
Interested applicants,
please apply with your latest CV in English (with photo).


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Deskripsi Perusahaan

At EASECOX, we fully recognise that human capital is the key asset to the growth and profitability of our business. Thus, due emphasis is placed on talent resourcing, as well as the development and retention of our staff. We aim to recruit the best people with enthusiasm and determination to grow with the industry, and enhance their professional knowledge and skills through comprehensive training and development programs. Website:

We hereby invite experienced and dynamic individuals to join us team as: