Key Responsibilities:
  • Determine the needs of end users of technical documentation
  • Study product samples and talk with product designers and developers
  • Work with technical staff to make products easier to use and thus need fewer instructions
  • Organize and write supporting documents for products
  • Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding
  • Select appropriate medium for message or audience, such as manuals or online videos
  • Standardize content across platforms and media, write easy to understand user interface text, online help and developer guides
  • Gather usability feedback from customers, designers, and manufacturers
  • Revise documents as new issues arise
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
  • Create tutorials to help end-users use a variety of applications

  • Minimum Bachelor Degree in any major, University degree in Computer Science, Engineering or equivalent preferred
  • Proven working experience in technical writing of software documentation
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Excellent written skills in English
  • Strong working knowledge of Microsoft Office
  • Basic familiarity with the SDLC and software development
  • University degree in Computer Science, Engineering or equivalent preferred
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Deskripsi Perusahaan

PT Besmart Global Indonesia is a fast growing company in Indonesia. We put our focus in transforming technology to provide simple, creative & innovative solutions tailored to our customer needs. We grouped our solutions into IT Consultant, Product Development, and Operational Support.

Review ( PT Besmart Global Indonesia )

  1. 3
Current Employee
Gaji & Benefit
  1. 1
Work/Life Balance
  1. 2
Senior Manajemen
  1. 3
Nilai & Budaya
  1. 4
Jenjang Karir
  1. 3

Atasan di tempat ini cukup terbuka terhadap bawahannya dan komunikasi pun bisa berjalan dengan lancar. Kerja sama timnya juga cukup baik.


Budaya kerja di tempat ini harus ditingkatkan lagi. Terutama dalam hal kedisiplinan waktu. Nominal gajinya juga dirasa kurang kompetitif jika dibandingkan dengan perusahaan pesaing lainnya.