Operations Internship

    Ditayangkan 08/October/2016

    Simpan0

    www.jobstreet.co.id

    DESKRIPSI PEKERJAAN

    Shopee is a social shopping platform, which delivers a seamless end-to-end experience at the best possible prices. Compared to another C2C marketplaces, we offer a secure payment method (Shopee guarantee), high quality of listing products, and integrated logistical service.
    As we are spearheading innovation and impacting lives in Asia, we always seek outstanding individuals with the passion and aptitude to lead the change with us. Join us and get the glimpse of working in one of the biggest and fast-growing E-commerce industry in Indonesia!
     
    Job description:
    • Handle customer inquiries from sellers and buyer
    • Manage and resolve customer relation issues and escalations
    • Document call center processes and FAQs, and work on continuous process improvement
    • Monitor payment transactions an conduct reconciliation of transactions
    • Manage all payment channels, handle payment-related records, reports

    Requirements:
    • Minimum SMU or Diploma degree
    • Strong communication skills
    • Strong logical thinking and problem-solving skills
    • Good team player, positive attitude and eagerness to learn
    • Driven and motivated
    • Willing to work hard and has big interest working in ecommerce company
    • Able to join immediately and work for 1 month (full-time)

    Tutup pada 22/October/2016

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    Lowongan pekerjaan ini kemungkinan telah berakhir.

    Kesimpulan Review

    Pros
    • Bekerja di perusahaan ini, karyawan jadi bisa memantau segala aktivitas atau traffic para gamer game online di Indonesia sehingga cukup menarik.
    • Perusahaan termasuk loyal kepada karyawan. Selain itu, karyawan yang ada pun cukup baik dalam bekerja dan cepat tanggap bila ada masalah di lapangan.
    Cons
    • Pekerjaan yang ada terlalu banyak. Hal ini menyebabkan karyawan harus kerja ekstra yang cukup menguras banyak tenaga, tidak heran jika cepat lelah.
    • Kantor yang ada di Indonesia masih kurang karena hanya ada 1 kantor saja di Jakarta, sehingga harus diadakan kantor lain di daerah lain.

    Address

    Balikpapan Plaza Jl Jend Sudirman 1 Balikpapan Plaza Bl 5 Lt 1 Klandasan Ilir, Balikpapan Selatan Balikpapan 76113 Kalimantan Timur

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