- Handle customer inquiries from sellers and buyer
- Manage and resolve customer relation issues and escalations
- Document call center processes and FAQs, and work on continuous process improvement
- Monitor payment transactions an conduct reconciliation of transactions
- Manage all payment channels, handle payment-related records, reports
- Minimum SMU or Diploma degree
- Strong communication skills
- Strong logical thinking and problem-solving skills
- Good team player, positive attitude and eagerness to learn
- Driven and motivated
- Willing to work hard and has big interest working in ecommerce company
- Able to join immediately and work for 1 month (full-time)
You will be the first among a group of like-minded, driven and extremely intelligent hires to drive the company’s vision to be No.1 in the C2C eCommerce space. You will be expected to take on a multitude of responsibilities and use your initiative and creativity to support the expansion of our eCommerce platform across the region.
Review ( PT Garena Indonesia (Divisi E-commerce) )
- Gaji & Benefit
- Work/Life Balance
- Senior Manajemen
- Nilai & Budaya
- Jenjang Karir
Perusahaan termasuk loyal kepada karyawan. Selain itu, karyawan yang ada pun cukup baik dalam bekerja dan cepat tanggap bila ada masalah di lapangan.
Kantor yang ada di Indonesia masih kurang karena hanya ada 1 kantor saja di Jakarta, sehingga harus diadakan kantor lain di daerah lain.