Operations Internship




    Shopee is a social shopping platform, which delivers a seamless end-to-end experience at the best possible prices. Compared to another C2C marketplaces, we offer a secure payment method (Shopee guarantee), high quality of listing products, and integrated logistical service.
    As we are spearheading innovation and impacting lives in Asia, we always seek outstanding individuals with the passion and aptitude to lead the change with us. Join us and get the glimpse of working in one of the biggest and fast-growing E-commerce industry in Indonesia!
    Job description:
    • Handle customer inquiries from sellers and buyer
    • Manage and resolve customer relation issues and escalations
    • Document call center processes and FAQs, and work on continuous process improvement
    • Monitor payment transactions an conduct reconciliation of transactions
    • Manage all payment channels, handle payment-related records, reports

    • Minimum SMU or Diploma degree
    • Strong communication skills
    • Strong logical thinking and problem-solving skills
    • Good team player, positive attitude and eagerness to learn
    • Driven and motivated
    • Willing to work hard and has big interest working in ecommerce company
    • Able to join immediately and work for 1 month (full-time)

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    Kesimpulan Review

    • Termasuk ke dalam perusahaan yang sangat loyal kepada karyawan. Disini juga mempunyai karyawan dengan kualitas kerja yang cukup baik sehingga produktivitas perusahaan pun bagus.
    • Job desc yang diberikan sangat banyak membuat karyawan harus menghadle berbagai pekerjaan dalam satu waktu. Hal ini tentu membuat karyawan cepat merasa lelah.


    Balikpapan Plaza Jl Jend Sudirman 1 Balikpapan Plaza Bl 5 Lt 1 Klandasan Ilir, Balikpapan Selatan Balikpapan 76113 Kalimantan Timur

    Deskripsi Perusahaan

    The largest internet company in Southeast Asia + Taiwan is launching a new C2C eCommerce business covering all the territories that we are in.
    With massive resources, deep expertise in mobile space, operational experience in the local markets and leadership with deep eCommerce background and experience, the company is confident that the new business will emerge as a clear market leader in the near future.
    Become a member of one of the best eCommerce team in Southeast Asia + Taiwan and join a group of young and motivated entrepreneurs with various background including a management team with relevant experience from Top Companies and Consulting Firms. This is a unique opportunity to gain a valuable and challenging experience at a rapidly expanding start-up company, without the constraints of most start-ups. 

    You will be the first among a group of like-minded, driven and extremely intelligent hires to drive the company’s vision to be No.1 in the C2C eCommerce space. You will be expected to take on a multitude of responsibilities and use your initiative and creativity to support the expansion of our eCommerce platform across the region.


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