Customer Service (Surabaya Barat)



    • Serve all clients in friendly and helpful manner.
    • Organize and control the service to the client.
    • Arranging all sport activities schedule, including a confirmation call for the reserved.
    • Receive and processing class/ lessons payment and / or other payments.
    • Ensure the cleanliness of reception and studio areas are maintained at all times.
    • Maintain logbook for better communication and results, keep the record of clients need and wants, and submit to improve service facilities.
    • Promote all in house classes and activities to clients.
    • Produce daily report, weekly report, and monthly report.
    • Be responsible for keeping good morale and enforcing discipline and appearance to all employee
    • Establishes and maintain effective employee relation
    • Maintains and uses company property in the prescribed manner.
    • Performs related duties and special projects as assigned by Superior.
    • Key in fully client/customer info to system include booking appointment in well detail and proper.
    • Phone handling.
    • Preparing Daily Sales Report.
    • Preparing Daily Petty Cash Report.
    • Selling prospect.

    Requirement (Persyaratan):

    1. Male & Female max. 25 years old.
    2. Minimum Diploma majoring Hotel & Tourism Academy/Hospitality/ non formal Education which support his/her job function.
    3. Weight and height proportional 
    4. At least 1 year experience in similar position or Service Industry.
    5. Good appearance 
    6. Fresh graduate are welcome to apply.
    7. Good command of written and spoken English (must).
    8. Computer literate(Ms Office and Excel).
    9. Familiar with smartphone and email.
    10. Has experience in Handling customer/good knowledge on customer service.
    11. Good communication skill.
    12. Outgoing and friendly personality.
    13. Detail and Target Oriented
    14. Placement in Studio 20FIT Surabaya Barat
    15. Able to join immediately 

    Please submit your complete application (completed with recent photograph) to our email or send to:

    PT. Dua Puluh Fit

    ITC Permata Hijau Blok Rubby No. 8, Kebayoran Lama, Jakarta Selatan.

    or use the button Apply below.

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    Deskripsi Perusahaan

    20Fit is a microscale studio-gym that uses EMS technology and MihaBodytec equipments for your personal training experience. Our studio take advantage of cutting edge EMS technology that can give quick and maximum results. Every muscles group in your body will be simultaneously stimulated in short space of time intensively. Each typical training session is 20 minutes short and results is visible and sensible to our guests in only a month. Our vision is to be the biggest international brand of microstudio concept using innovation and technology while simultaneously make a healthier Indonesia in terms of fitness level and regular exercise habit.