Review Perusahaan & GajiLowongan Kerja

CALL CENTER REPORTING ANALYST

Deskripsi Pekerjaan

Role Summary

The Reporting Analyst will be responsible for gathering operational data to publish directed operational, performance, adhoc and client reports. He/she should be meticulous, and possess a visual and analytical mindset in order to create reports that depict data in an easy to understand format, along with useful analysis and insights to support customer service operations.

Key Responsibilities

  • Gather data, prepare and publish directed operational, performance, adhoc and client reports.
  • Interface effectively with other teams, delivery lead
  • Interface effectively with Client team
  • Address reporting and data related questions from the team

Skills & Experience

  • Graduate with 1 year of working experience in a contact center reporting function.
  • Quick learner with proven ability to grow and lead a team
  • Excellent oral and written communication skills.
  • Passion for learning and creative problem-solving.
  • Proven track record of success in previous work experiences.
  • Strong computer applications skills especially MS Excel and MS Powerpoint
  • Analytical frame of mind.

 

If you feel that you can meet the qualification and up to the challenge, please send your complete application (application letter, resume, expected salary, and any related supporting documents) by clicking button below

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Data pekerjaan

LokasiDKI Jakarta
IndustriBisnis / Konsultasi Manajemen
Spesialisasi

Layanan Telpon - Penjual / Pengembang Bisnis

Layanan Pelanggan - Penjual / Pengembang Bisnis

Konsultan Fungsional / Analis Bisnis - Pelayanan Profesional

Open-Date2016-09-23
PerusahaanAccenture PT  lihat lowongan  lihat gaji  lihat review  lihat profil

Deskripsi Perusahaan

Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

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Review

Accenture PT

  • Perusahaan ini mengajarkan untuk disiplin dalam bekerja dan salary menggiurkan

    Accenture PT
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    Masih Bekerja
    Sales / Business Development
    28 April 2016
    Rekomendasi
    Yes!
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    Pros
    Saya merasa bangga bisa menajadi salah satu bagian dalam perusahaan besar ini. DI sini saya mendapatkan banyak sekali pelajaran dan pengalaman berharga dalam karir saya. Selain itu, banyak sekali benefit yang diberikan.
    Cons
    Adanya lembur namun bayaran yang diberikan untuk lembur tidak sesuai dengan beratnya beban yang dikerjakan oleh karyawan bahkan ada yang lembur hingga pagi lagi dan tidak pulang sama sekali.