Deskripsi Pekerjaan

Role Summary

The Reporting Analyst will be responsible for gathering operational data to publish directed operational, performance, adhoc and client reports. He/she should be meticulous, and possess a visual and analytical mindset in order to create reports that depict data in an easy to understand format, along with useful analysis and insights to support customer service operations.

Key Responsibilities

  • Gather data, prepare and publish directed operational, performance, adhoc and client reports.
  • Interface effectively with other teams, delivery lead
  • Interface effectively with Client team
  • Address reporting and data related questions from the team

Skills & Experience

  • Graduate with 1 year of working experience in a contact center reporting function.
  • Quick learner with proven ability to grow and lead a team
  • Excellent oral and written communication skills.
  • Passion for learning and creative problem-solving.
  • Proven track record of success in previous work experiences.
  • Strong computer applications skills especially MS Excel and MS Powerpoint
  • Analytical frame of mind.

 

If you feel that you can meet the qualification and up to the challenge, please send your complete application (application letter, resume, expected salary, and any related supporting documents) by clicking button below

Tentang Perusahaan

Deskripsi Perusahaan
Accenture adalah sebuah perusahaan multinasional yang bergerak di bidang konsultasi manajemen, pelayanan teknologi dan juga outsourcing. Perusahaan yang didirikan pada tahun 1989 ini memiliki kantor yang berpusat di Dublin, Irlandia sejak tahun 2009. Berdasarkan data yang dikumpulkan pada tahun 2014, perusahaan ini memiliki sekitar 336.000 karyawan yang melayani klien yang tersebar di 120 negara. Accenture berkomitmen dalam memberikan pelayanan yang terbaik untuk kliennya dengan menggabungkan kemampuannya di dalam pemasaran digital, analisis dan mobilitas guna memaksimalkan potensi bisnis kliennya.
Address

Ktr PerwakilanWisma 46 Kota BNIJl Jend Sudirman Kav 1 Wisma 46 Kota BNI Lt 18Karet Tengsin, Tanah AbangJakarta Pusat 10220 DKI Jakarta

No. Telepon

(021) 5746575

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