Deskripsi Pekerjaan


  • Create solutions to complex technical problems in a variety of industries.
  • Assist engineers and scientists as they create, modify, and test products and processes.
  • Perform extensive research and development during creation phase of product.
  • Inspect products and processes for flaws and identify areas of improvement.
  • Conduct tests and collect data.
  • Assist in product ensign, development, and production.
  • Build and set up equipment.
  • Design, develop, test, and manufacture electrical and electronic equipment such as communication equipment, medical monitoring devices, navigational equipment, and computers.
  • Design, develop, test, and manufacture electronic and computer-controlled mechanical systems.
  • Develop methods used in the prevention, control, or remediation of environmental hazards.
  • Take ownership of customer issues reported and see problems through to resolution
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
  • Provide prompt and accurate feedback to customers
  • Ensure proper recording and closure of all issues
  • Prepare accurate and timely reports
  • Document knowledge in the form of knowledge base tech notes and articles

Requirements :
  • Graduate technical Engineer
  • Proven working experience in enterprise technical support
  • Strong problem-solving skills
  • Excellent client-facing skills
  • Excellent written and verbal communication skills

Tentang Perusahaan

Deskripsi Perusahaan
Sonepar is an independent family-owned company with global market leadership in B-to-B distribution of electrical products and related services. Founded in 1969 by Henri Coisne, Sonepar, electrical equipment distributor, grew rapidly thanks to the ongoing support of its family shareholders, organizing and structuring its business of electrical equipment distribution. A group of European stature as of 1982, Sonepar is now enlarging its international footprint through targeted acquisitions around the world. The integration of substantial Hagemeyer assets in 2008 marks a major step forward in that direction. Today, with 20.2 billion euros of revenue (31 December 2015), Sonepar is represented by 245 entities operating in 44 countries on five continents. It is at the heart of a €232 billion global market which, due to the growing number of applications for electrical equipment, fast-changing product technologies, and the need for new services, has considerable further potential. Sonepar's business involves seeking out manufacturers and identifying and selecting the electrical equipment and technical solutions best suited to market requirements and then making them available to its own customers - generally electricity professionals - in the right place, at the right time and at the right price. Its logistics expertise, which serves a dense distribution network, ensures efficient, reliable and rapid distribution of high-quality products.
Why join us

Other Information Customer Base Our commitment to give the best to our customer is demonstrated by the size of our customer base of over 13,000. We have relevant industrial experience and exposure to many industries as our customers hail from diverse fields such as Manufacturing, Power & Utilities, Shipping, Infrastructure, Hospitality and Oil & Gas. We are a multinational Company with total sales revenue of 20.2Bilions Euros focusing in B2B distribution of electrical products with Global presence. Our Business are Supply Chain Management driven and we carry several well-known electrical components brands such as Schneider, LEGRAND, Danfoss, pds etc to serve our wide industries' segments.
In view of our rapid business expansion initiatives and our new business unit set up, we are looking for the below position urgently.
Due to our rapid growth with the industrial automation sector in Indonesia, our subsidiary PT Fanahjaya Maindo


Jl Madu 1 Mangga Besar, Taman Sari Jakarta Barat 11180 DKI Jakarta

No. Telepon

(021) 62202439


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