- Good Looking & Representative.
- Good Communication Skills.
- Speak English Fluently.
- Candidate must possess at least a Diploma, any field.
- At least 2 year(s) of working experience in the related field is required for this position.
- Preferably Staff (non-management & non-supervisor)s specializing in Customer Service or equivalent.
- Full-Time position(s) available.
a. BNI Life Customer Care (Walk In, Inbound, Correspondensi Email and SMS, Outbound)
b. Contact Center Bank BNI and Bank BNI branch
c. Power Marketers (Bancassurance, Agency, Employee Benefit, Telemarketing, Sharia)
d. Service Support and Service Office
e. Employees / Officers BNI Life
2. Receiving, monitor and resolve all customer complaints coming into the Non Telemarketing Customer Complaint Handling either via media:
e. Print Media, Online Media, Social Media
f. website BNI
g. Institutions Institutions (FSA)
5. Assist in providing an understanding to Customer Non Telemarketing to understand:
a. All services and products BNI Life of all distribution channels
c. Flexible options of the policy is feasible
d. Procedure underwriting and policy issuance
e. The procedure changes the name of policyholders, beneficiaries or premium payment
f. Claims procedures
Non Telemarketing so that customers can understand all the benefits of Polis owned.