Deskripsi Pekerjaan


  • Diploma / Bachelor Degree in Architect / Engineering
  • Min 3 - 5 years in Customer Service Support experience
  • Understanding of Technical Knowledge (Preferable Electronical) and Product Sourcing
  • Good communication skills in presenting ideas and concept & fluent in English
  • BSD - Tangerang Location

Job description

  • Visit Customer to supervise the installation & provide solution of product in case function issue
  • Handle customer complaints and provide solutions in order to meet customer's satisfaction
  • Technical solving, also mock up quality checking as well as fix installation problem onsite
  • Managing the after sales service team on a daily basis to ensure used time efficiently
  • Assisting in the development of new customer documents, forms and checklists to continually improve service

Please send your application to:

PT Hafele Indotama
Taman Tekno BSD Blok A no 3
Serpong – Tangerang

or clicking button below

Tentang Perusahaan

Why join us

Our philosophy From the beginning company founder Adolf Häfele made an effort to make personal contact and regularly visited his partners on-site. And 90 years later, we're still convinced: only by being close to our customers can we better understand their needs, analyse framework conditions more precisely and more quickly identify improvement opportunities. At Häfele this knowledge gained by being close to our customers has always been coupled with a wealth of ideas, courage and the drive to always stay one step ahead. To date, this approach has resulted in new products, efficient processes and innovative services and solutions. And in turn, these innovations always bring us one step closer to our customers.


Taman Tekno BSD Blok A No.3 HAFELE Bumi Serpong Damai Setu, Serpong Tangerang 15314 Banten

No. Telepon

(021) 75878888


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