• Diploma / Bachelor Degree in Architect / Engineering
    • Min 3 - 5 years in Customer Service Support experience
    • Understanding of Technical Knowledge (Preferable Electronical) and Product Sourcing
    • Good communication skills in presenting ideas and concept & fluent in English
    • BSD - Tangerang Location

    Job description

    • Visit Customer to supervise the installation & provide solution of product in case function issue
    • Handle customer complaints and provide solutions in order to meet customer's satisfaction
    • Technical solving, also mock up quality checking as well as fix installation problem onsite
    • Managing the after sales service team on a daily basis to ensure used time efficiently
    • Assisting in the development of new customer documents, forms and checklists to continually improve service

    Please send your application to:

    PT Hafele Indotama
    Taman Tekno BSD Blok A no 3
    Serpong – Tangerang

    or clicking button below

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    Deskripsi Perusahaan

    Hafele, an international company providing hardware and fitting systems and electronic locking systems, has a long and rich history that began in 1923. The worldwide overall range encompasses more than 220,000 products. Every one of its products is designed as a solution for a very specific purpose and to assist our customers in realizing their diverse ideas. Häfele Engineering is constantly developing new products and improves existing ones in order to allow our partners to get their work done better, faster, more efficiently and more creatively. Precision, durability, functionality and user-friendliness are the focus for the selection, development and production of our products. Häfele insists on German quality and tests and checks accordingly in all of our products, without compromise – including those sourced in foreign markets. Häfele not only offers good products, but also maximum support in terms of consultation, procurement and processing.

    We have always looked beyond country borders, it is an important part of our history. The Group now supplies customers in 150 countries. 37 subsidiaries and many additional dealerships around the world have outstanding capabilities to adapt to the requirements of various countries. This is beneficial for Häfele’s customers because they have access to international knowledge and expertise as well as access to professional local and personal service

    Review ( HAFELE INDOTAMA, PT )

    1. 3
    Current Employee
    Gaji & Benefit
    1. 3
    Work/Life Balance
    1. 3
    Senior Manajemen
    1. 3
    Nilai & Budaya
    1. 3
    Jenjang Karir
    1. 3

    Tantangan kerja yang cukup menarik, dengan perlengkapan penunjang kinerja kerja yang cukup lengkap sehingga pekerjaan lebih cepat bisa di selesaikan.


    Sumber darya manusia yang ada saat ini masih bisa di katakan sangat kekurangan dan rendah dalam skill, butuh perbaikan untuk ini.