Deskripsi Pekerjaan


Open to: internal and external applicant
Reference No.: VN/ID10/2016/043 (REISSUED)
Position Title: Migrant Care Assistant II (Operations)
Duty Station: Medan Sub-officeClassification:
General Service Staff, Grade G5
Base Salary: IDR 12.970.667,- per month
Type of Appointment: One Year Fixed Term Contract, with possibility of extension (the first three months shall be considered as probation period).
Estimated Start Date: As soon as possible
Closing Date: 4 October 2016
Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners.
IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.IOM is committed to a diverse and inclusive environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
Under direct supervision of National Programme Coordinator, in close coordination with Migrant Care Coordinator and the overall supervision of Head of Sub-Office / RCA Programme Coordinator, the incumbent will be responsible for assisting the movements and the interceptions or self-report cases in the project site, and other relevant project activities as well as oversight, supervise and monitor the implementation of the psychosocial assistance activities for the irregular migrants in presence in the Area of Responsibility. In most instances, it is expected these activities will fall under the Service Areas of Care, Maintenance, and Assisted Voluntary Return.
  • Assist the intercepted or self-report migrants when required and provide counseling to the Irregular Migrants on their option to continue stay in Indonesia or Voluntary Return to their country of origin (AVR).
  • Assist the Migrants who are willing to return to their country of origin as well as guiding the migrant on complete the AVR Form and coordinate with AVR Team in Jakarta.
  • Visit and monitor the Intercepted or self-report migrants in the IDC (Immigration Detention Center), Immigration Office (Kanim) also appointed accommodations in the area to ensure basic needs including adequate accommodation, food, water, weekly supplies, monthly supplies and medical assistance are provided properly and timely.
  • Visit Irregular Migrants regularly and undertake activities as indicated in the visit activity or work plan prepared in coordination with supervisor.
  • Provide basic counselling and implementation of psychosocial activities where needed. Assess protection needs and identify problems/gaps and risk, including those related to gender and age. Propose/prioritise initiatives to reduce these risks and increase the resilience capacity within the IMs communities in detention and community settings.
  • Ensure presence in Irregular Migrants communities through regular visit to detention centre or appointed accommodation to collect information on the conditions faced by Migrants including the availability of humanitarian assistance (accommodation, food, water / sanitation, health and education) also identify issues in accommodation that need to be resolved.
  • Perform interpreting / translating duties for IOM and its counterparts dealing with irregular migrants in Indonesia including participate and facilitate of meetings by providing specific language assistance when required.
  • Prepare and submit reports of visit conducted to the Supervisor.
  • Identify hotels/accommodation for migrants under IOM care that can provide sufficient services at reasonable rates.
  • Coordinate with accommodation owners/management and relevant staffs to ensure that accommodation for Irregular Migrants are within the agreed standard.
  • Coordinate and maintain good communication with local authorities in carry out ad hoc support of the Irregular Migrants activities including conduct regular socialization in the accommodation of responsibility.
  • Ensure all the Local Movement or International Movement for the Migrants are arranged properly in close coordination with IOM Jakarta.
  • In coordination with Finance Unit, manage the operational expenses and ensure IOM expenditure is based on IOM regulations
  • Provide ad hoc activity report and Monthly Report to the Supervisors, Migrant Care Coordinator and RCA Programme Coordinator (Sumatra Region).
  • Perform other duties as may be assigned
University degree in the relevant field of expertise (Psychology, Social Science, Counselling, Management, Economic or Arabic/Farsi Languange or any Social Science) with three years of relevant working experience,
Completed High School degree from an accredited academic institution, with five years of relevant professional experience.
  • Good knowledge of, and experience in project implementation and operational.
  • Experience in provision of community based training activities.
  • Knowledge in assisting emergency operations activities;
  • Proven ability and experience in liaising with UN, Government Departments/Authorities and other international organizations;
  • Excellent understanding and application of ethical practices within the disciplines and a good understanding of rights based approaches.
  • Good written and spoken communication skills.
  • Good interpersonal skills, high loyalty, ability to work in a multi-cultural environment and good working in team.
  • Proficient in computer applications: Ms-Office.
  • Willingness to travel.Languages Fluency in English and Bahasa Indonesia is required. Proficient in Arabic/Farsi is an advantage.
  • Takes responsibility and manages constructive criticism;
  • Works effectively with all clients and stakeholders
  • Promotes continuous learning; communicates clearly
  • Takes initiative and drives high levels of performance management
  • Plans work, anticipates risks, and sets goals within area of responsibility
  • Displays mastery of subject matter
  • Contributes to a collegial team environment
  • Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation
  • Displays awareness of relevant technological solutions
  • Works with internal and external stakeholders to meet resource needs of IOM.
  • Delivers on set objectives in hardship situations.
  • Effectively coordinates actions with other implementing partners.
  • Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives.
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.Appointment will be subject to certification that the candidate is medically fit for appointment, security clearance and verification of education certificate.
How to apply:
Interested candidates are invited to submit their applications in ENGLISH, with:
  • Cover letter, clearly specify suitability and availability date,
  • Complete the Personal History Form which can be downloaded at the following link:
  • Detailed curriculum vitae, including historical salary and minimum three referees (preferably former direct supervisors).
Please submit your application by clicking "APPLY NOW" button below. The deadline for applications is 4 October 2016.
Only applicant who meets the above qualification will be considered
Previous applicants need not to reapply

Tentang Perusahaan

Why join us

IOM is committed to the principle that humane and orderly migration benefits migrants and society.

As the leading international organization for migration, IOM acts with its partners in the international community to:


    Assist in meeting the growing operational challenges of migration management.
    Advance understanding of migration issues.
    Encourage social and economic development through migration.
    Uphold the human dignity and well-being of migrants.


IOM's Strategic Focus



To provide secure, reliable, flexible and cost-effective services for persons who require international migration assistance.

To enhance the humane and orderly management of migration and the effective respect for the human rights of migrants in accordance with international law.

To offer expert advice, research, technical cooperation and operational assistance to States, intergovernmental and non-governmental organizations and other stakeholders, in order to build national capacities and facilitate international, regional and bilateral cooperation on migration matters.

To contribute to the economic and social development of States through research, dialogue, design and implementation of migration-related programmes aimed at maximizing migration's benefits.

To support States, migrants and communities in addressing the challenges of irregular migration, including through research and analysis into root causes, sharing information and spreading best practices, as well as facilitating development-focused solutions.

To be a primary reference point for migration information, research, best practices, data collection, compatibility and sharing.

To promote, facilitate and support regional and global debate and dialogue on migration, including through the International Dialogue on Migration, so as to advance understanding of the opportunities and challenges it presents, the identification and development of effective policies for addressing those challenges and to identify comprehensive approaches and measures for advancing international cooperation.

To assist States to facilitate the integration of migrants in their new environment and to engage diasporas, including as development partners.

To participate in coordinated humanitarian responses in the context of inter-agency arrangements in this field and to provide migration services in other emergency or post-crisis situations as appropriate and as relates to the needs of individuals, thereby contributing to their protection.1

To undertake programmes which facilitate the voluntary return and reintegration of refugees, displaced persons, migrants and other individuals in need of international migration services, in cooperation with other relevant international organizations as appropriate, and taking into account the needs and concerns of local communities.

To assist States in the development and delivery of programmes, studies and technical expertise on combating migrant smuggling and trafficking in persons, in particular women and children, in a manner consistent with international law.

To support the efforts of States in the area of labour migration, in particular short term movements, and other types of circular migration.

IOM is committed to the principle that humane and orderly migration benefits migrants and society.
As the leading international organization for migration, IOM acts with its partners in the international community to:
    Assist in meeting the growing operational challenges of migration management.
    Advance understanding of migration issues.
    Encourage social and economic development through migration.
    Uphold the human dignity and well-being of migrants.
IOM's Strategic Focus


Ktr Cabang Jl Mojopahit 43/65 Darat, Medan Baru Medan 20153 Sumatera Utara

No. Telepon

(061) 4525122


Lowongan Kerja Rekomendasi