Telesales Director


    • Excellent remuneration
    • International exposure opportunity
    • Career progression in insurance industry

    Client Details

    Our client is an internationally recognized firm that runs their business in providing marketing consultancy services. They are currently looking for a Sales Director who will sit in their Indonesia office located in Jakarta (a strategic location).


    The qualified Sales Director will have to:

    • Oversee, plan, develop and execute strategy to achieve company objectives and ensure delivery of superior customer experience throughout the whole customer purchase journey
    • Own the engagement strategy and roadmap including omni-channel activation and its campaigns execution
    • Leverage the platform to innovate
    • Lead customer journey and experience design efforts to identify customer needs
    • Develop, implement and continuous improve omni-channel customer engagement solutions through actionable insights
    • Partner with Marketing, Strategic Partnership, and Operations and IT teams to establish and execute our platform implementation
    • Provide leadership and management oversight of the Customer Engagement team through effective talent management strategy and programs as well as direct coaching and motivation


    • Minimum 10 years of experience of customer contact center management in financial, insurance, e-commerce, or technology industry with hands on experience in digital/online business and cross-channel integration
    • Experienced in management and execution of omni-channel marketing programs
    • Proven experience in the design of customer journey and empathizing with customers; competent in overseeing and managing the customer service functions
    • Ability to influence at all level within the Business Partner organisations and internally within the company
    • Ability to synthesize results from various sources of information to provide recommendation
    • Ability to manage multiple projects in a fast-paced, deadline-driven environment
    • Ability to develop strategies and action plan to proactively respond to changes in market conditions, business partners' and customers' needs and the regulatory environment
    • Customer centricity
    • Quality focus
    • Business acumen & demonstrated leadership
    • Planning and organizational skills
    • Results orientation and execution excellence

    Job Offer

    • Excellent remuneration
    • International exposure opportunity
    • Career progression in insurance industry

    Page Group Indonesia is acting as an Employment Agency in relation to this vacancy.

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    Deskripsi Perusahaan

    As part of PageGroup, Michael Page is a leading professional recruitment consultancy specialising in the recruitment of permanent, contract and temporary positions on behalf of the world's top employers. PageGroup operates through 155 offices in 35 countries worldwide. First established in London in 1976, we've been bringing jobseekers and employers together for more than 30 years. London listed, we opened our first Asian office in Hong Kong in 1994 and currently we have offices in all major business hubs across the APAC region, including Australia, Singapore, Thailand, Indonesia, Tokyo, Malaysia, India, Taiwan, Shanghai, Beijing, Shenzhen, Guangzhou, Pudong and Suzhou.

    So if you're looking to take your career to the next level, visit www.michaelpage.co.id