Deskripsi Pekerjaan

DESKRIPSI PEKERJAAN

HTC Global Services is expanding  and have a mass hiring for  Application Support Consultant for our MNC Client in Indonesia. 
 
Here below the following list of  URGENT Jobs: 
 
 
Position: Application Support - L2
Must possess any of the following skills:
  • Billing / INTEC -Working experience on Billing System. Preferably INTEC
  • DWH / BI / Analytics  - Working experience on DatawareHousing, BI
  • Siebel / CRM  -  Working experience on Siebel CRM application: Service Request Module, Order Management Module, Query Performance Tuning, shell script

Position: Application Support - L2 (eNetwork Node)
 
Description:
 
  • Providing technical support to critical telecom application Payment, Payments Gateways, Electronic reload, AIR, provisioning. 
  • Knowledge on complete subscriber life cycle in a Telco
  • Knowledge of  E// and Huawei network node is a plus ( AIR, SCP, AF, SDP, MINSAT/ECMS, SAPC, HSS, AUC, MSC)
  • Should be open to work in shifts ( 24x7)
  • Follow procedures, respond to requests for assistance by providing information to enable users to resolve their problems.
  • Maintaining accurate records of all issues with resolution and contact details.
  • Should have fair knowledge on Incident Management / Problem Management ( Closure with RCA with customer)
  • Housekeeping and routine maintenance Business critical Applications
  • Adhere to SLA and KPI
  • Should have good knowledge on Oracle Database PL/SQL & Unix, Solaris is a must
  • Make continual improvements to procedures and documentation.
  • Automate work flows via scripting.
  • Understating of service path for Telco
  • Providing an effective interface between users and service providers supplying all necessary diagnostic information according to procedures.
  • Ensuring technical queries not progressing are escalated to L3 with SLA.
 
 
Position Title: Siebel CRM Administrator
 
Description:
 
  • Manage Admin and console Components
  • Configure Siebel Application (view, EBC, and report objects)
  • Having good skill & knowledge with Oracle, MySQL DB, MS SQL DB
  • Query Performance Tuning, shell script
 
 
Position Title: Mobile CRM Application Support
 
Description:
 
  • Java, Tomcat, configuration, troubleshooting experirence
  • Updated Patch application for various servers as per the requirement
  • Installation of SOA Suite 11g servers.
  • Deploy SOA and OSB composites using ANT Scripts, JAR Files.
  • Worked on Production Support and worked on integration support tickets.
  • Supporting Oracle Fusion (SOA) Applications.
  • Production deployments weekend support
  • Managing different types of Outages end to end to ensure seamlessness.
  • JMS Resource creation, datasource and user creation
  • Monitoring performance during load testing Weblogic console
  • Operating Systems: Windows , Linux
  • Having good skill & knowledge with Oracle, MySQL DB, MS SQL DB
  • Query Performance Tuning, shell script"
 
Interested candidates may send their updated resume in a WORD format to geraldine_dot_lopez_at_htcinc_dot_ com  with the following personal details:
  • FullName
  • Email Id and Phone no
  • Applied for the Role of
  • Current location
  • Are you willing to work in Jakarta Indonesia?
  • Notice period
  • Current Salary
  • Expected Salary
  • Interview Availability

Please expect a call from our Recruitment Team for pre-screening process. 
 

Tentang Perusahaan

Why join us

We have a constant need for well qualified and experienced candidates for long-term positions in all major technologies and products in various US locations..

Address

Jakarta, Indonesia

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