- Candidate must possess at least a Diploma, Bachelor's Degree, any field.
- Required skill(s): fluent in english (active and passive), have a good communications-preference who has call center in banking background, have a multi task skill; accurate; and detail, fast learner and willing to learn, Have pleasant attitude.
- At least 1 year(s) of working experience in the related field is required for this position.
- Preferably Staff (non-management & non-supervisor)s specializing in Customer Service or equivalent.
- 3 Full-Time and Contract position(s) available.
- To answer incoming calls promptly and in professional manner
- To perform outbond calls promptly and in professional manner
- To receive and to handle customers query in competent way
- To deliver product inquiries and general sales (if any) to targeted potential and existing customer
- To create company positive image that will lead to customer engagement
- To obey do and don't aggrement
- To obey mistake and punishment
- To deliver first call resolution
- To attend training agenda
- To attend coaching and briefing conduct by supervisor
PT Bank Rabobank International Indonesia (Rabobank Indonesia) was established in September 1990 and currently has head-quarters at Plaza 89, Jl. HR. Rasuna Said Kav. X-7 No. 6, Kuningan, Jakarta 12940.
Rabobank Indonesia is a subsidiary of Rabobank Group, one of the largest financial services providers in the Netherlands. Rabobank Indonesia started its business by providing banking services to corporate clients. Like Rabobank Group, Rabobank Indonesia’s expertise is in Food & Agribusiness and aims to be a leading F&A bank in Indonesia. Currently Rabobank Indonesia serves Corporate and Business Banking clients.
• Credit and lending
• Mergers & Acquisition and Corporate Advisory (MACA)
• Corporate finance
• Global Financial Markets (GFM)/Treasury
• Cash management
• Trade and supply chain financing
Our Business Banking unit provides the following banking products and services to small and medium businesses, and individuals clients:
• Savings account, current account, time deposit
• SME and Commercial loans
• Consumer loans
• Trade financing
• Rabo WorldPass ATM Card
• Rabo Access Center 24-hour phone banking services
• Other services (foreign exchange, export import, bank guarantee, safe deposit box)
Awards and Recognition
2005, 2006, 2008 Infobank Awards – Named ‘Very Good’ in Financial Performance
2008 Sucofindo – Most Active Bank in implanting Warehouse Receipt Financing
2008 Bisnis Indonesia Awards – Best Foreign and Joint Venture Banking
In 2014, under the One-Rabobank vision, Rabobank International and Rabobank Nederland have officially become ‘Rabobank’.
Review ( PT Bank Rabobank International Indonesia )
- Gaji & Benefit
- Work/Life Balance
- Senior Manajemen
- Nilai & Budaya
- Jenjang Karir
Fasilitas cuti yang cukup banyak dibandingkan dengan perusahaan perbankan lainnya.
Pekerjaan yang memerlukan kerja keras dan tantangan yang cukup tinggi.
Advice to Management
Perusahaan asing dengan fasilitas dan manfaat seperti pembelajaran secara internasional melalui jaringan internal yang bisa diakses dari manapun di selurun dunia.