Deskripsi Pekerjaan


  • Candidate must possess at least a Diploma, Bachelor's Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology or equivalent.
  • Required skill(s): network administration, network monitoring, network troubleshooting, Cisco Technology.
  • At least 3 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in Pulomas & Senayan.
  • Preferably Staff (non-management & non-supervisor)s specializing in IT/Computer - Network/System/Database Admin or equivalent.
  • Willing to working on shifting scheme (2 Shift)
  • Able to join within 1 month notification
  • 2 contract base full time position(s) available.
Job Responsibilities :
  • Provide timely response to all incidents, outages and performance alerts. Categorize issues for escalation to appropriate technical teams
  • Collect and review performance reports for various systems, and report trends in hardware and application performance to assist senior technical personnel to predict future issues or outages
  • First level support to solved incident and service request
  • Conduct monitoring and reporting based on schedule
  • Follow up to provider for incident link
  • Other duties as assigned

Tentang Perusahaan

Deskripsi Perusahaan

PT Berlian Sistem Informasi (BSI) was founded in April 1st 1996 as a joint venture IT company between Mitsubishi Corporation Japan and Indonesian Shareholder. In achieving company’s objectives, BSI has already seriously set its corporate direction to runs the business. Those are: Vision To be the most valuable information technology services company in Indonesia. Mission Improving customer business value and creating the business opportunity through Information Technology. Value Empowerment for achievement through high motivation, integrity, competencies and trust. Alongside with those corporate vision, mission and value, BSI continuously sets new benchmarks for IT consultant with strong enterprise base. Today, with the strategy as one stop total IT solutions and get the excellence in customer satisfaction and supported by more than 75 proven well-trained professional, BSI is ready to assist every client in achieving their business success.

Why join us

PT Berlian Sistem Informasi (BSI), is an IT solution provider, founded in 1996, in Jakarta-Indonesia, with more than 150 consultants involved in the relationship with the clients.

BSI's mission is to provide an appropriate IT solution to our clients, by using the 19 years of experiences in IT industry, both for application and infrastructure area.

This mission in coated with the wish to contribute to the development of Indonesian Information Technology environment.

As a Service Provider, a reliable processes is one of our strength. In creating reliable processes, BSI use an international standardization as a reference, and elaborate the processes under control of international certification. Currently, we are using ITSM standards (ISO 20000) as a control of our operation management processes and CMMI standards for our development processes.

These set of processes is tailored into methodology that we used on carrying-out our services.


Proy Pulomas Jl Jend A Yani Proy Pulomas Krama Yudha Lt 4 Kayu Putih, Pulo Gadung Jakarta Timur 13210 DKI Jakarta

No. Telepon

(021) 4891608


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