Deskripsi Pekerjaan

DESKRIPSI PEKERJAAN

  • Candidate must possess at least a Diploma, Bachelor's Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Preferably Staff (non-management & non-supervisor)s specializing in IT/Computer - Network/System/Database Admin or equivalent.
  • Have an experience & good knowledge of computer network
  • Have a good knowledge of Software and Hardware
  • Actively using SQL / PL
  • Convert (an added value)
 
Job Desc:
• Resolve problems to the end user’s satisfaction
• Monitor and respond quickly and effectively to requests received through the IT helpdesk
• Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
• Modify configurations, utilities, software default settings, etc. for the local workstation
• Utilize and maintain the helpdesk tracking software
• Document internal procedures
• Assist with on boarding of new users
• Ensure each work station has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment
• Install, test and configure new workstations, peripheral equipment and software
• Maintain inventory of all equipment, software and software licenses
• Report issues to the Service Desk for escalation
• Manage PC setup and deployment for new employees using standard hardware, images and software
• Assign users and computers to proper groups in Active Directory
• Perform timely workstation hardware and software upgrades as required

Tentang Perusahaan

Why join us

Our Business Vision:

 

Number One in Chosen Area

 

 

Our Business Mision:

 

1) Community Management
2) Collaborative Commerce
3) Convergence Technology

4) Social Networking

Our Business Vision:

 

Number One in Chosen Area

 

 

Our Business Mision:

 

1) Community Management
2) Collaborative Commerce
3) Convergence Technology

4) Social Networking
Our Business Vision: Number One in Chosen Area  Our Business Mision: 1) Community Management
2) Collaborative Commerce4) Social Networking 

Address

Jl Raya Mampang Prapatan 3 RT 007/01 Mampang Prapatan, Mampang Prapatan Jakarta Selatan 12790 DKI Jakarta

No. Telepon

(021) 79190881

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