Customer Retention

DESKRIPSI PEKERJAAN

Job Description :
 
  • Answering calls and respond to emails
  • Handling customer inquiries both telephonically and by email
  • Identifying, escalate priority issues, manage, and resolve customer complaints
  • Following up customers calls where necessary
  • Document all call information according to standard operating procedures
  • Completing call logs and produce call reports
  • Attend all company meetings, training, share applicable information with management and staff
  • Filing incidents reports documents
  • Demonstrate a high level of profesionalism, honesty, integrity and work ethics
 
Job Requirements :
 
  • Fluent in english and has excellent communication skills.
  • Experience minimum 1 year in a call center environment (inbond/outbond)
  • Able to speak Malay (Malaysia) will be advantage
  • Knowledge of call center telephony
  • Excellent problem-resolution skills and ability to multi tasks in a fast-paced, high volume environment
  • Flexibility in responding to change or business needs
  • Good analytical thinking, detail oriented and high energy level
  • Minimum Diploma/Bachelor's Degree from reputable universities with minimum GPA 2,8
  • Expert in computer skills, expecially Ms. Office Application (Word, Excel, Power Point)
  • Love challenge, good interpersonal skills, honest, hard worker, high pace and high endurance
 
Working Hours : Regular Hours (Monday - Friday)
Ke halaman perekrut
Lowongan pekerjaan ini kemungkinan telah berakhir.

Deskripsi Perusahaan

..... URGENTLY REQUIRED .....
 

Rockstar Gym, Asia fastest growing kids & Teens Fitness centers is seeking a few select individuals to join our young energitic team in building 30 gyms throughout Indonesia.  Rockstar is a one stop fitness experience with Dance, Gymnastics, Ballet, Martial Arts, Fun Fit, Swimming, Tennis, Basketball, and Futsal classes.  All the favorite Kids & Teens fitness exercises for one low monthly fee all at one convenient location.
 

Review ( PT I Like Gym Indonesia )

Karyawan muda


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Pros

Perusahaan yang mempunyai banyak karyawan muda yang masih mempunyai semangat kerja tinggi membuat atmosfer perusahaan cukup menyemangati karyawan dalam bekerja.

Cons

Peraturan perusahaan masih sering berubah-ubah. Hal ini menunjukan perusahaan masih belum bisa konsisten dengan peraturan yang telah dibuat. Selain itu, kesempatan karir masih belum ada.