Are you looking for a high level of success? Do you enjoy healthy conversations about relative problems or issues with people whom you just met? Are you ready to build a global career with unlimited opportunities and industry-leading benefits?
If so, then be our Customer Service Representative!
You are joining Sutherland Global Services, a multinational IT and Business Process Outsourcing (BPO) company, specializing client solutions from customer activities to client-business relations and management services.
• The Industry-leading benefits
• Paid Trainings
• A set of global opportunities
• Not just jobs, but promising careers
• Salary Range: 2500 - 3100 RM per month
• Earned a Bachelor’s Degree (preferred)
• Have an active passport and acquired or willing to acquire a visa or permit to work in Malaysia (for Foreign applicants)
• Experience in Customer Service, Technical Support, Email or Chat Support, Proof Reading or Document Writing.
• Fresh graduates are encouraged to apply.
• Excellent English written and verbal communication skills.
• Can speak and write Bahasa Indonesia.
• Good knowledge of the Internet and Social Media (Facebook, WhatsApp and Twitter).
• The ability to deal with frequent changes, challenging customers, and extreme focus on service and sales.
• Knowledge about our products, services, policies and procedures.
• The ability to take the initiative to continuously enhance product, quality and technical skills.
• The ability to support customer concerns via email.
*** Candidates that will reach the final stage of the screening process will be interviewed face to face in Jakarta. See you there!