Help Desk IT / SEO

    Ditayangkan 27/September/2016

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    IT Support – Job Profile

    • Installing and configuring computer hardware operating systems and applications;
    • Monitoring and maintaining computer systems and networks;
    • Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
    • Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
    • Replacing parts as required;
    • Providing support, including procedural documentation and relevant reports;
    • Following the flow diagrams and written instructions to repair a fault or set up a system;
    • Setting up new user accounts and profiles and dealing with password issues;
    • Working continuously on a task until completion (or referral to third parties, if appropriate);
    • Prioritizing and managing many open cases at one time (multi tasking);
    • Rapidly establishing a good working relationship with users and other professionals, such as software developers;
    • Testing and evaluating new technology;
    • Maintains historical records by documenting hardware and software changes and revisions.
    • Maintains client confidence and protects operations by keeping information confidential.
    • Contributes to team effort by accomplishing related results as needed.

     

    IT Support – Skill Set

    • Excellent and Advanced in PC Troubleshoot, OS Windows, Mac & Linux, Microsoft Office, Hardware (LAN, WAN, Printers, Scanner, etc).
    • Good knowledge of Microsoft SQL Server / My SQL, Delphi.
    • Experience in PHP, HTML, CSS, Java Script, jQuery, AJAX & MySQL is an advantage.
    • Experience with WordPress.
    • In-depth understanding of computer illustration software packages, e.g. Adobe Illustrator, Photoshop (After effects & 3D is a plus).
    • Must be able to read, write and speak in English.
    • Strong computer skills in MS Office as well as Adobe applications.
    • Must be able to multi task multiple projects at different stages and shift priorities as needed.
    • Energetic, high motivated & result oriented.
    • Have experience in similar position is preferable.

    Tutup pada 27/October/2016

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    Address

    Jl. BSD Raya Barat - Ruko Casa De Parco Shophouses R.9, BSD City - Tangerang 15345 Indonesia

    Industri Perusahaan

    Manufaktur / Produksi

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