IT Support – Job Profile
- Installing and configuring computer hardware operating systems and applications;
- Monitoring and maintaining computer systems and networks;
- Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
- Replacing parts as required;
- Providing support, including procedural documentation and relevant reports;
- Following the flow diagrams and written instructions to repair a fault or set up a system;
- Setting up new user accounts and profiles and dealing with password issues;
- Working continuously on a task until completion (or referral to third parties, if appropriate);
- Prioritizing and managing many open cases at one time (multi tasking);
- Rapidly establishing a good working relationship with users and other professionals, such as software developers;
- Testing and evaluating new technology;
- Maintains historical records by documenting hardware and software changes and revisions.
- Maintains client confidence and protects operations by keeping information confidential.
- Contributes to team effort by accomplishing related results as needed.
IT Support – Skill Set
- Excellent and Advanced in PC Troubleshoot, OS Windows, Mac & Linux, Microsoft Office, Hardware (LAN, WAN, Printers, Scanner, etc).
- Good knowledge of Microsoft SQL Server / My SQL, Delphi.
- Experience in PHP, HTML, CSS, Java Script, jQuery, AJAX & MySQL is an advantage.
- Experience with WordPress.
- In-depth understanding of computer illustration software packages, e.g. Adobe Illustrator, Photoshop (After effects & 3D is a plus).
- Must be able to read, write and speak in English.
- Strong computer skills in MS Office as well as Adobe applications.
- Must be able to multi task multiple projects at different stages and shift priorities as needed.
- Energetic, high motivated & result oriented.
- Have experience in similar position is preferable.
Tutup pada 27/October/2016
- 0 reviews
- 0 gaji
Jl. BSD Raya Barat - Ruko Casa De Parco Shophouses R.9, BSD City - Tangerang 15345 Indonesia
Manufaktur / Produksi