Deskripsi Pekerjaan

IT Support – Job Profile

  • Installing and configuring computer hardware operating systems and applications;
  • Monitoring and maintaining computer systems and networks;
  • Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • Replacing parts as required;
  • Providing support, including procedural documentation and relevant reports;
  • Following the flow diagrams and written instructions to repair a fault or set up a system;
  • Setting up new user accounts and profiles and dealing with password issues;
  • Working continuously on a task until completion (or referral to third parties, if appropriate);
  • Prioritizing and managing many open cases at one time (multi tasking);
  • Rapidly establishing a good working relationship with users and other professionals, such as software developers;
  • Testing and evaluating new technology;
  • Maintains historical records by documenting hardware and software changes and revisions.
  • Maintains client confidence and protects operations by keeping information confidential.
  • Contributes to team effort by accomplishing related results as needed.


IT Support – Skill Set

  • Excellent and Advanced in PC Troubleshoot, OS Windows, Mac & Linux, Microsoft Office, Hardware (LAN, WAN, Printers, Scanner, etc).
  • Good knowledge of Microsoft SQL Server / My SQL, Delphi.
  • Experience in PHP, HTML, CSS, Java Script, jQuery, AJAX & MySQL is an advantage.
  • Experience with WordPress.
  • In-depth understanding of computer illustration software packages, e.g. Adobe Illustrator, Photoshop (After effects & 3D is a plus).
  • Must be able to read, write and speak in English.
  • Strong computer skills in MS Office as well as Adobe applications.
  • Must be able to multi task multiple projects at different stages and shift priorities as needed.
  • Energetic, high motivated & result oriented.
  • Have experience in similar position is preferable.

Tentang Perusahaan


Jl. BSD Raya Barat - Ruko Casa De Parco Shophouses R.9, BSD City - Tangerang 15345 Indonesia

No. Telepon



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