Deskripsi Pekerjaan

DESKRIPSI PEKERJAAN

Responsibilities:
 
  • Assist Members with enquiries and concerns via telephone, email or letter
  • Respond to written and verbal complaints and escalated emails
  • Work with the team to ensure that service and information to Club Members is imparted in a timely, accurate and professional manner
  • Assists in the development and implementation of communications programs
  • Assist with the administration tasks and represent the company as the Host at Member events and activities
  • Responsible for those members who have not made their first payment / problematic customer
  • Completion of any other tasks that maybe assigned by Manager from time to time
 
Requirements:
 
  • A minimum of 1 (one ) year experience in time-share industry (preferably)
  • Service oriented and must have a strong dedication to customer satisfaction
  • Strong communication skill for outbound call
  • Energetic, self motivated, attention to detail and confident
  • Result oriented with strong personal drive
  • Proactive, honest, with good communication skills and team attitude
  • Able to work hard in high pressure environment and flexible with working hours
  • Computer literate
  • Excellent in spoken and written English
  • Preferably domicile in Bali
 

Tentang Perusahaan

Why join us

We are part of the Accor Group. Accor is a global hotel operator with over 3500 hotels in 92 countries around the world.


The business was established over 40 years ago and has really constantly reinvented its business throughout the years to keep pace with the world around it. Accors goal is to provide innovative, high quality products to its customers.

 

The head office for Accor is in Paris, France and has over 145,000 employees around the world. By joining Accor Vacation Club, you have also joined this group of employees – so you are certainly part of something very big!
 

We are part of the Accor Group. Accor is a global hotel operator with over 3500 hotels in 92 countries around the world.

The business was established over 40 years ago and has really constantly reinvented its business throughout the years to keep pace with the world around it. Accors goal is to provide innovative, high quality products to its customers.
 
The head office for Accor is in Paris, France and has over 145,000 employees around the world. By joining Accor Vacation Club, you have also joined this group of employees – so you are certainly part of something very big!
 

Address

Jl Karya 29 AB/128 AB Karang Berobak, Medan Barat Medan 20117 Sumatera Utara

No. Telepon

(061) 6631116

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