MEMBER SERVICE ADMIN & ENGAGEMENT COORDINATOR

    Ditayangkan 14/October/2016

    Simpan0

    www.jobstreet.co.id

    DESKRIPSI PEKERJAAN

    Responsibilities:
     
    • Assist Members with enquiries and concerns via telephone, email or letter
    • Respond to written and verbal complaints and escalated emails
    • Work with the team to ensure that service and information to Club Members is imparted in a timely, accurate and professional manner
    • Assists in the development and implementation of communications programs
    • Assist with the administration tasks and represent the company as the Host at Member events and activities
    • Responsible for those members who have not made their first payment / problematic customer
    • Completion of any other tasks that maybe assigned by Manager from time to time
     
    Requirements:
     
    • A minimum of 1 (one ) year experience in time-share industry (preferably)
    • Service oriented and must have a strong dedication to customer satisfaction
    • Strong communication skill for outbound call
    • Energetic, self motivated, attention to detail and confident
    • Result oriented with strong personal drive
    • Proactive, honest, with good communication skills and team attitude
    • Able to work hard in high pressure environment and flexible with working hours
    • Computer literate
    • Excellent in spoken and written English
    • Preferably domicile in Bali
     

    Tutup pada 28/October/2016

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    Address

    Jl Karya 29 AB/128 AB Karang Berobak, Medan Barat Medan 20117 Sumatera Utara

    Kesimpulan Review

    Pros
    • Lingkungan kerja yang sangat kekeluargaan erat diantara karyawan. Lokasi kerja juga sangat strategis dan ada juga komisi mingguan dan bulanan.
    Cons
    • Tekanan kerja yang didapatkan oleh karyawan sangat tinggi membuat beban kerja cukup berat, apalagi jika karyawan tidak mencapai target. Juga tidak ada penambahan uang lembur.

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