Deskripsi Pekerjaan

Requirements:
  1. Passionate about customer service and communication with proven people skills experiences
  2. Experience in hospitality industry (Hotel, FnB, Financial industry, others)
  3. Having sales, event management and/or project management background or experiences will be an advantage
  4. Proficiency in English - minimum Intermediate Level
  5. Advanced troubleshooting and multi-tasking skills

If you are interested :

  1. Please take the 50 minutes EFSET test (https://www.efset.org/id/) and send me the screenshot of the result
  2. Please attach your latest CV and recent photograph

Please email all the documents to: Nino.Mayvi@EF.com

 

Responsibilities:

Role Objective:

Overall responsible for customer service delivery, and ensuring constant customer satisfaction.

This means:

As a Service Consultant, you are the key figure with full responsibility for the day-to-day communication with adult learners, providing orientation for new students, individual study planning and student support throughout their course with EF.

 

Reporting to: Center Director

 

The duties would include but not limited to:

  1. Student progress management
  2. Communication and customer service
  3. Consulting on effective scheduling and study pace
  4. Quality assurance, ensuring promotions being communicated clearly to students
  5. Planning, organizing, and executing Student events

Tentang Perusahaan

Why join us

Where we are going?
EF's mission is more timely than ever. Never before has it been so important to understand diverse ways of life and other modes of expression. EF remains committed to breaking down barriers of language, culture and geography by providing the highest quality educational experiences-whether that's in another country, around the corner, on or the internet.

Address

Jl Cipaganti 53 Pasteur, Sukajadi Bandung 40161 Jawa Barat

No. Telepon

(022) 2031100

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