Deskripsi Pekerjaan

DESKRIPSI PEKERJAAN

  • Helping customer to give information about mall (tenants, events, facilities, etc) in order to customer questions and answers
  • Handling customer complaints, follow up and monitor the complaint until done and make sure all complaints handled clearly so the customers feel satisfied
  • Care and responsive to all things that can be as problem and inconvenience for customer especially at public area and facility
  • Do mall orientation everyday in order to update all tenant info and promotions, finding all things that can be as problems and inconvenience for customer especially at public area and facility
  • Serve customers in order to temporary using of wheel chairs and VIP Kids Trolley
  • Serve customers in order to taxi request and car call
  • Paging information and promotion to all customers by paging system
  • Submit daily job duty report to Team Leader Customer Service
  • Perform Morning Greeting everyday in front of main entrance with Door Greeter and Security
 
Requirements:
  • Have a good health condition
  • Good looking
  • Age 18 – 27 years old
  • Educational background min Senior High School / D3 / S1
  • Minimum height 158 cm and Maximum 172 cm
  • Have ideal and proportional body
  • Not wearing glasses and no color blindness
  • Fluent in English (oral and written)
  • Full body photo must be attached (not close up)
  • Minimum 2 years experience in Customer Service, Hospitality
  • Able to use Microsoft Office
  • Good Communication/Pro Active, Dicipline, Teamwork
  • Ready for shifting office hour

Tentang Perusahaan

Why join us

We take pride in our strong team culture - one of mutual trust, learning, sharing, care, willingness, cooperation and concern. This includes providing a conducive, family-friendly work environment that enhances our staff's professional and personal growth. We are seeking for highly motivated, dynamic, independent individuals and disciplined person who willing to come forward and can work independently and team work and be one of our great team.

Address

Ktr Pusat Sona Topas Tower Jl Jend Sudirman Kav 26 Sona Topas Tower Lt 19 Karet, Setia Budi Jakarta Selatan 12920 DKI Jakarta

No. Telepon

(021) 2506591

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