Call Center Supervisor (E Commerce)

    Simpan

    www.jobstreet.co.id

    DESKRIPSI PEKERJAAN

    Job Describtion
    • Supervise operation and manage team
    • Maintain quality & quantity of company's call center service
    • Provide report about performance team, issue and action taken to improve & achieve the target
    • Analyzing the daily activity of operation to increase and maintain their performance operational service
     
    Requirements:
     
    • Maximum age 35 years old
    • Have work experience in call center (as team leader min. 2 years or as a supervisor min. 1 year)
    • Minimum Diploma/Bachelor Degree from any major with minimum GPA 3.00
    • Fluent in English, both verbal and written
    • Computer literate (Microsoft Word, Excel, powerpoint, and Internet) and have good reporting skill
    • Highly Motivated, able to work under pressure, discipline, client & target oriented, energetic, adaptive and fast learner
    • Good communication and leadership skill  
     
     
    BRING YOUR CV AND JOIN US!
    Monday-Friday (08.00-11.00)
    Gedung Sarana Jaya Lt. 5
    Jl. Budi kemuliann 1 no 1, Jakarta Pusat
    (Behind Gd. Indosat Medan Merdeka)
     

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    Kesimpulan Review

    Pros
    • Budaya kerja di dalam perusahaan menurut saya sudah meniru ala jepang dimana perusahaan menuntut semua hal terlampir dengan baik dan cekatan.
    Cons
    • Tidak jelasnya management baik dari pekerjaan maupun transparasi performa kerja. Jenjang karir di dalam perusahaan pun masih kurang jelas dan cukup lambat.

    Address

    Gedung Sarana Jaya, Lantai 5, Jl. Budi Kemuliaan 1/1, Gambir, Kota Jakarta Pusat, DKI Jakarta 10110, Indonesia

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