CRM Manager

    Ditayangkan 15/October/2016

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    www.jobstreet.co.id

    DESKRIPSI PEKERJAAN

    JOB SUMMARY :
     
    • Following -up work-order from Customer to Production line based on Services Level Agreement.
    • Making the report starting from Job Completion of product in Production till closing report from the customer (Closing BAST).
    • Ensuring that SLA (Services Level Agreement) from Customer is able to be completed by Production line on time, and it is completed by effective and efficient.
    • Creating and maintaining a good communication and relation with Customer sustainability.
    • Handling a customer complains, monitoring and coaching the solution to client.
    • Managing and controling the performance of the CRO (Customer Relation Officer) in the internal deppartment.
     
    JOB SPECIFICATION :
     
    • Maximum 45 years old.
    • Minimum Bachelor degree.
    • Work -experiences minimum 4 years as a Customer Relation Manager.
    • Customer oriented, and familiar in handling complain from customer.
    • Attractive, honest, responsible, discipline, and details oriented.
    • Good communication and strong leadership skill.
    • Used to work under pressure environment and meet dealines.
     
     
     
     

    Tutup pada 29/October/2016

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    Address

    Ktr Pusat Jl Raya Kramat 140 Kenari, Senen Jakarta Pusat 10430 DKI Jakarta

    Kesimpulan Review

    Pros
    • Mempunyai suasana kerja yang baik, tempat yang representatif dan sangat bagus untuk melakukan pekerjaan. Lingkungan kerja pun tidak menghambat pekerjaan yang ada.
    Cons
    • Kadang pekerjaan yang ada kurang mendapatkan dukungan dari manajemen. Kesempatan untuk naik jabatan cukup sulit dan perlu untuk diperluas lagi.

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