Customer Service


  • Handle general inquiries from customer
  • Respond to inbound phone and email from customers
  • Make outbound calls to customers to follow up on transactions
  • Liaise with internal units to ensure that transactions are settled promptly and accurately
  • Identify and fulfill customers’ need appropriately
  • Provide support to processing team
  • Effectively answer customers’ transaction enquiries as well as take ownership to resolve customer issues
  • Record all customer interaction in our Customer Relationship Management System
  • Maximum 30 years old
  • Minimum Diploma in any field
  • Minimum 1 year experience in the same position
  • Have strong verbal and written communication skills in English
  • Pleasant voice tone and pitch
  • Customer Services / Call Center experience is an advantage
  • Candidate who can start Immediately advantage
  • Applicants must be willing to work in Shifting
  • Willing to work over time to finish deadlines
  • Able to work in a team & under pressure
  • Willing to work in Jakarta Barat
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Deskripsi Perusahaan

PT Aldmic Indonesia operates FlowerAdvisor which is an international flowers and gifts E commerce.

FlowerAdvisor came about as a result of a prominent absence of a single strong brand in Asia for International Flower & Gifts Delivery. Online users found it a struggle to discover a trusted 24 hour delivery flowers & Gifts site which can be replied upon to send flowers, hampers and gifts to their loved ones anywhere in the world. FlowerAdvisor has a network of florists which are located in more than 111 countries in the world, thus makes FlowerAdvisor as one of the biggest E Commerce Player in Asia that specializes in Flowers & Gifts

Currently PT. Aldmic Indonesia are expanding and are seeking for Highly caliber & motivate candidates to fill the following position.