Deskripsi Pekerjaan

DESKRIPSI PEKERJAAN

Responsibilities:
  • Handle general inquiries from customer
  • Respond to inbound phone and email from customers
  • Make outbound calls to customers to follow up on transactions
  • Liaise with internal units to ensure that transactions are settled promptly and accurately
  • Identify and fulfill customers’ need appropriately
  • Provide support to processing team
  • Effectively answer customers’ transaction enquiries as well as take ownership to resolve customer issues
  • Record all customer interaction in our Customer Relationship Management System
 
 
Requirements:
  • Maximum 30 years old
  • Minimum Diploma in any field
  • Minimum 1 year experience in the same position
  • Have strong verbal and written communication skills in English
  • Pleasant voice tone and pitch
  • Customer Services / Call Center experience is an advantage
  • Candidate who can start Immediately advantage
  • Applicants must be willing to work in Shifting
  • Willing to work over time to finish deadlines
  • Able to work in a team & under pressure
  • Willing to work in Jakarta Barat

Tentang Perusahaan

Why join us

FlowerAdvisor has a network of florists which are located in more than 111 countries in the world, thus makes FlowerAdvisor as one of the biggest E Commerce Player in Asia that specializes in Flowers & Gifts

 

And We have a corporate culture that is dynamic, creative, and innovative as well as providing an opportunity for you to develop a career with us.
 
FlowerAdvisor has a network of florists which are located in more than 111 countries in the world, thus makes FlowerAdvisor as one of the biggest E Commerce Player in Asia that specializes in Flowers & Gifts And We have a corporate culture that is dynamic, creative, and innovative as well as providing an opportunity for you to develop a career with us.
 

Address

Jalan Kedoya Palma Raya, Jakarta Capital Region 11520, Indonesia

No. Telepon

62-21-5814440

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