Customer Service

    Ditayangkan 14/October/2016

    Simpan0

    www.jobstreet.co.id

    DESKRIPSI PEKERJAAN

    Responsibilities:
    • Handle general inquiries from customer
    • Respond to inbound phone and email from customers
    • Make outbound calls to customers to follow up on transactions
    • Liaise with internal units to ensure that transactions are settled promptly and accurately
    • Identify and fulfill customers’ need appropriately
    • Provide support to processing team
    • Effectively answer customers’ transaction enquiries as well as take ownership to resolve customer issues
    • Record all customer interaction in our Customer Relationship Management System
     
     
    Requirements:
    • Maximum 30 years old
    • Minimum Diploma in any field
    • Minimum 1 year experience in the same position
    • Have strong verbal and written communication skills in English
    • Pleasant voice tone and pitch
    • Customer Services / Call Center experience is an advantage
    • Candidate who can start Immediately advantage
    • Applicants must be willing to work in Shifting
    • Willing to work over time to finish deadlines
    • Able to work in a team & under pressure
    • Willing to work in Jakarta Barat

    Tutup pada 28/October/2016

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    Aldmic Indonesia PT

    Aldmic Indonesia PT

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    Address

    Jalan Kedoya Palma Raya, Jakarta Capital Region 11520, Indonesia

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