Incident & Change Manager


HTC Global Services is expanding  and have a mass hiring  to be based in our MNC Client in Jakarta, Indonesia. We are looking for a qualified candidates like you.
Location: Jakarta Indonesia
Here below the URGENT JOBS available:
Position: Incident Manager
1) Responsible for handling high severity tickets ( sev1 and sev2)  within required resolution time
2) Drive incident resolution across the resolver team
3) Lead and ensure Root cause analysis  completed for Problem tickets
4) Work with the  High severity incident Management team for the incident tickets
Preferred Experience :
1) Incident Manager/ Problem manager   experience  - of at least  4 years
2) Total Experience of at least -  9 years"
Position: Major Incident Manager

Preferred Experience :
1) Incident Manager/ Problem manager   experience  - of at least 7 years
2) Total Experience of at least -  12 years

Position: SCOAD & Change Manager ( M)
1) Overall lead of change management - ensure changes are raised and  assessed
2) Lead the change advisory board meeting with client
3) Work with the various teams to ensure server build process security hardening
Preferred Experience :
1) Change management experience of at least  3 years and total experience of at least 8 years"

Position: Weblogic SME
Job Description:
IT specialists who apply their technical skills to support the operation and maintenance of vendor products, services, and solutions.  Individuals who are part of support typically have responsibility for sizing, troubleshooting, and critical customer situations. The employee focuses on individual/team/department/ operational objectives.
Job Requirements:
1. Minimum 5 years relevant working experience
2. Experienced in Weblogic and JBOSS
3. Experience in one or more application and integration middleware (aim)-based software product areas. Examples include mainstream aim software, such as those from IBM, Microsoft, and Mercator

Interested candidates may apply thr APPLY Button and/or may send their updated resume in a WORD format to geraldine dot lopez at htcinc dot com with the following personal details:

Applied for the Role of:
Email Id 
Phone no 
Current location   
Notice period 
Current Salary 
Expected Salary 

Your application will be reviewed and  will be called by our Recruitment Team for pre-screening.
Ke halaman perekrut
Lowongan pekerjaan ini kemungkinan telah berakhir.

Company Description

HTC Global Services
Established in 1990, HTC Global Services is an Inc. 500 Hall of Fame company and one of the fastest growing Asian American companies in the US with headquarters in Troy, Michigan. A global provider of IT Solutions and Business Process Outsourcing services, HTC�s client base spans several Global 2000 organizations. HTC is committed to providing solutions that translate into tangible business outcomes for our customers. HTC manages IT environments, IT applications, and business processes of customers, focusing on providing transformational benefits.
We are a global IT solutions provider adding value to our clients and people through emerging technologies. We are dedicated to the success of our clients, employees, business partners, suppliers, community, and stakeholders.