- Reporting to the Centre Manager, the successful candidate will be responsible for conducting group-based and individual-based brain fitness training classes for students aged 9 months -18 years old. Using our scientifically proven programs and ensure highest level of customer satisfaction.
- Gain in-depth knowledge of company’s programs in terms of their features and benefits and to be able to communicate these clearly to customers
- Conduct brain fitness training classes to students based on our proprietary methodologies and protocols
- Provide excellent customer service support to students and their parents.
- Communicate with parents to set realistic expectations and goals for our programs and help manage these expectations through the course of their relationship with regular communications as required.
- Ensure students make the best progress and established goals are appropriately met
- Assist with other administrative duties as required including speaking with potential customers, customers, scheduling etc
- Assist Studio Manager and others in marketing activities of the Studio as well as participating in such activities as required
- Participate in trainings as required
- Age between 23 – 40 year old
- Proficient in English (ACTIVE)
- Masters/ Bachelors/ Diploma in Education, Early Childhood Education, Psychology, Physiotherapy, Occupational Therapy, Allied Health, Health Sciences, Social sciences or related fields
- Have at least 2 year experiences working with children
- Energetic, dynamic and results-oriented individuals with excellent communication and presentation skills
- Passion for working with children is a must
- Patient and be able to make children and their parents feel comfortable
- Detail oriented and organized
- Positive outlook and pleasant disposition
- Strong customer advocacy disposition
- Willing to learn and grow personally and professionally
- Must be drug and substance abuse free
- Must not be convicted, accused or under investigation from any authority for crimes related to children
- Must be available to work 5-days including Saturday
- To be positioned in any of our branches : Kelapa Gading & Permata Hijau