Area Senior Executive



    Responsibilities : 
    • Re-Train bikers in their App usage and SOP to ensure quality and activeness of bikers
    • Maintaining and increasing standards of customer service
    • Respond or address bikers concerns/question regarding Grab, incentives payment and etc
    • Interview bikers when necessary
    • Maintain bikers activeness records
    • Assist in implementing/socializing new policies and procedures to meet area target (Eff. Alocation, Bikers activeness, Acceptance Rate)
    • Keep performance evaluation and appraisals (incentive) for bikers on the area
    • Perform attribute and mask distribution for bikers/Instruct bikers to buy themselves
    • Develop safe, positive and achievement-oriented environment for area
    • Candidate must possess at least a Diploma, Hospitality/Tourism/Hotel Management, Mass communications,Marketing, Psychology, Social Science/Sociology or equivalent.
    • Above 23 years old
    • 2 to 3 years as area executive/ area representative
    • The ability to work under pressure and patience
    • Great Leadership skills
    • Confidence, drive and enthusiasm
    • Decision-making ability and a sense of responsibility
    • Planning and organizational skills
    • Training skills (accustomed to talk in front of the group)
    • Road Map knowledge is a must
    • Been living in Jakarta for more than 1 year
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    Deskripsi Perusahaan

    Grab is Southeast Asia's leading ride-hailing platform. We solve critical transportation challenges and make transport freedom a reality for 620 million people in Southeast Asia.

    Grab began as a taxi-hailing app in 2012, but has extended its product platform to include private car services (GrabCar), motorcycle taxis (GrabBike), social carpooling (GrabHitch) and last mile delivery (GrabExpress). Grab is focused on pioneering new commuting alternatives and for drivers and passengers with an emphasis on speed, safety and reliability. The Company currently offers services in Singapore, Indonesia, Philippines, Malaysia, Thailand and Vietnam.