Deskripsi Pekerjaan

DESKRIPSI PEKERJAAN

Responsibilities : 
  • Re-Train bikers in their App usage and SOP to ensure quality and activeness of bikers
  • Maintaining and increasing standards of customer service
  • Respond or address bikers concerns/question regarding Grab, incentives payment and etc
  • Interview bikers when necessary
  • Maintain bikers activeness records
  • Assist in implementing/socializing new policies and procedures to meet area target (Eff. Alocation, Bikers activeness, Acceptance Rate)
  • Keep performance evaluation and appraisals (incentive) for bikers on the area
  • Perform attribute and mask distribution for bikers/Instruct bikers to buy themselves
  • Develop safe, positive and achievement-oriented environment for area
 
Requirements:
  • Candidate must possess at least a Diploma, Hospitality/Tourism/Hotel Management, Mass communications,Marketing, Psychology, Social Science/Sociology or equivalent.
  • Above 23 years old
  • 2 to 3 years as area executive/ area representative
  • The ability to work under pressure and patience
  • Great Leadership skills
  • Confidence, drive and enthusiasm
  • Decision-making ability and a sense of responsibility
  • Planning and organizational skills
  • Training skills (accustomed to talk in front of the group)
  • Road Map knowledge is a must
  • Been living in Jakarta for more than 1 year

Tentang Perusahaan

Why join us

Grab is a social startup that aims to significantly improve the lives of both taxi drivers and passengers across Southeast Asia (Malaysia, Philippines, Thailand, Singapore, Vietnam and Indonesia) through its innovative mobile taxi booking app. We are on a mission to increase the incomes and quality of life of taxi drivers, as well as provide safety, speed and certainty for passengers. Launched in 2012, Grab has since expanded into 6 countries and 17 cities. To date, Grab has raised more than US$ 340 million in venture funding from Softbank Capital, GGV Capital, and Vertex Ventures among other leading investors.

Address

Wisma Sejahtera, Jalan Letjen S. Parman, Slipi, West Jakarta City, Special Capital Region of Jakarta, Indonesia

No. Telepon

62-21-57851669

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