IT 1st Line Support



    To be responsible for day to day user and network support in order to ensure the correct running and maintenance of the IT system by:  
    • Handling 1st line support calls on IT infrastructure related incidents
    • Checking local area networks of the organization regularly
    • Monitoring, optimizing, maintenance, proactive management, & regularly reviewing the networks
    • Managing infrastructural changes
    • Communicating and working with involved partners to resolve incidents and problems
    • Provide assistance for employee relocation
    • Telecom assistance
    • Provide basic user trainings
    • Preparing computers for use in the standard environment using group imaging solutions and standards
    • Minimum bachelor degree in computer science/information system
    • Minimum 1 year in job related experience
    • Have in-depth understanding of the various hardware components that form the network such as servers, switches, UPS, cabling, and routers 
    • Have in-depth knowledge of-and experience with active directory, e-mail systems & protocols, Citrix, security solutions awareness, desktop & printers, network printers, PBX/Telephony/mobil administration, network & telephon switches, windows desktop & server OS, network protocols and services, Microsoft office suite, & Generic application support (HR, Payroll, Bookkeeping, etc.)
    • Have service mindedness & quality awareness
    • Attention to detail & patience
    • Have Willingness to learn about new development
    • Able to work under pressure and under minimum supervision
    • Able to communicate in English & Bahasa (Spoken & Written)
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    Deskripsi Perusahaan

    TMF is a global independent provider of accounting, payroll and legal compliance services, working out of over 100  offices in over 80 countries with over 4,000 professionals. We have a strong track record of growth and anticipates doubling the size of its network in the next few years, putting strong emphasis on its shared values and culture.

    Our international client base is diversified and includes fortune 500 companies and other listed multinational companies, insurance and real estate companies, financial institutions, pension funds, reputable private companies and high net worth individuals.

    We service all industries, and have formed specialized teams with the necessary sector experience and expertise to service our clients to the highest standards and in the most efficient way.

    TMF is constantly searching for professionals with the right entrepreneurial spirit, who go the extra mile and can combine enthusiasm with responsibility and accountability.

    We currently have the following position available.

    If you are looking for a place where you can pick up a broad spectrum of relevant working experience to take you far in your career, then we welcome you to join us. We are committed to helping you develop, excel and achieve your goals.