Deskripsi Pekerjaan


Job Responsibilities:
  • Monitor all projects in the process to ensure the four aspects, scope of the works, time project completion, budget and quality of the results, in the contract are fulfilled.
  • Gather project information and understand scope of project (agreement).
  • Conduct Project Kick off Meeting (internal & external).
  • Submit Work Breakdown Structure/ Implementation Plan & Schedule.
  • Monitoring the overall of project delivery based on Implementation Plan & schedule.
  • Do coordination in internal & external in order to run the project in proper quality (issues, problem solving, etc).
  • Prepare & conduct Project communication (e.g. Minutes of Meeting, Project Progress Report, Issue Form, email, etc).
  • Prepare & submit sign-off Project Set up (UAT)
  • Monitor the BPS Operation, and to ensure the operation meet the SLA / KPI agreed.
  • Ensure project documentations are available.
  • Ensure the calculation of salary & incentives to Agents are correct.
  • Ensure billing requisition are being prepared by Project Admin on time based on billing cycle.
  • Monitor A/R unbilled which may impact the Gross Profit, and ensure the AR unbilled is minimized.
  • Monitor the customer satisfaction survey programs and results to ensure repeatable project performance.
  • Select and assign tasks to project team member, including Project Admin in daily assignment.
  • Manage time schedule and cost upon available resources.
  • Coordinate with clients during project cycle.
  • Acknowledge the salary calculation (for payment to Agents) before final approval by VP BPS.
  • Acknowledge payment request & petty cash.
  • Acknowledge billing requisition before final approval by VP BPS.
  • Conduct coaching to subordinates.
  • Conduct yearly appraisal to subordinates.
Job Requirements:
  • University graduate, GPA minimum 3.00, any field.
  • English literate both writing and speaking is a must.
  • Ms Excel literate is a must.
  • Income Tax and/or Payroll related job experience would be an advantage.
  • Project Management competency would be an advantage.

Tentang Perusahaan


Graha BIP, Jalan Gatot Subroto, Karet Semanggi, South Jakarta City, Special Capital Region of Jakarta, Indonesia

No. Telepon



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