Operations Process Officer

DESKRIPSI PEKERJAAN

Responsibilities :
 
  • As a member of a project team works with all relevant roles to understand requirements of a new product, process or process change
  • Analyzes process requirements, designs best possible process, documents to sufficient level of detail using MS office suite programs as well as other tools
  • Updtes the operations process list with new and changed process and keeps the list up to date
  • Monitors the dates for process reviews and updates documentation as necessary
  • Cooperates with other functions - Risk, IT, Sales, QM, Legal and others as required to identify any issues in current processes and proposes how to fix them
  • Cooperate with Trainers to design re-fresher trainings or address gaps in process knowledge or lack of soft skills or system tools knowledge to perform the process with desired quality
  • Works with data and reports to assess whether process is working as expected and identifies issues and cooperates with others to resolve them
  • Process ad-hoc requests from Supervisor
  • Constantly learn new processes and improve perfromance on existing processes
  • Adhere to the Code of Conduct
Requirements :
 
  • University degree, preferred in Informatics, Mathematics or Engineering major (can be substituted by extensive relevant experience)
  • Fluent in English language
  • Business process management industry standards knowledge
  • Experience with designing, documenting and implementing processes
  • Detailed knowledge and understanding of data collection methodologies, analysis, principles and techniques
  • Excellent knowledge of Microsoft Excel, Visio and Word
  • Proven ability to provide suggestion and recommendation to senior management over the trends, finding, set of data and formulating the improvement plan
  • Analytical, problem solving and investigative skills
  • Strong communication and interpersonal skills to comunicate with management and other business units
  • Ability to translate technical terms into ‘plain English’ understandable by common user
  • Ability to work independently, self- motivation and reliability
  • Adaptable to changes and proactive
  • Consistency, accuracy and attention to detail
  • Focus on results and ability to deliver
  • Experience from Finance industry
 
Ke halaman perekrut
Lowongan pekerjaan ini kemungkinan telah berakhir.

Deskripsi Perusahaan

PT Home Credit Indonesia memulai kiprahnya di Indonesia sejak tahun 2013. Indonesia dianggap sebagai pangsa pasar yang menjanjikan bagi Home Credit dan perjalanan perusahaan ini pun diawali dari kota Jakarta. Berikutnya diikuti oleh Bandung dan kota-kota lainnya pun sedang dalam tahap perencanaan. PT Home Credit Indonesia memiliki izin usaha sebagai perusahaan jasa pembiayaan di dalam toko untuk barang-barang konsumsi tahan lama contohnya peralatan rumah tangga, peralatan elektronik, telepon seluler dan sebagainya. Markas pusatnya di Indonesia terletak di Jakarta. Pelayanan yang disediakannya mencakup pembiayaan tanpa pembebanan jaminan (non-collateralized) dan pembiayaan non tunai (non-cash financing).

Review ( PT Home Credit Indonesia )


  1.  
  2.  
  3.  
  4.  
  5.  
  6. 4
Current Employee
Gaji & Benefit
  1.  
  2.  
  3.  
  4.  
  5.  
  6. 4
Work/Life Balance
  1.  
  2.  
  3.  
  4.  
  5.  
  6. 5
Senior Manajemen
  1.  
  2.  
  3.  
  4.  
  5.  
  6. 4
Nilai & Budaya
  1.  
  2.  
  3.  
  4.  
  5.  
  6. 3
Jenjang Karir
  1.  
  2.  
  3.  
  4.  
  5.  
  6. 3
Pros

Perusahaan yang mengutamakan pelayanan terbaik nya. Selain itu, atasan yang saling merangkul kepada semua kalangan yang ada dalam tim di dalamnya.

Cons

Sulit untuk bisa menjadi staff tetap karena membutuhkan kualifikasi yang ketat dan cukup tinggi. Bukan hanya itu, masih ada karyawan yang kurang disiplin.